PhD Scholar: Customer-Facing AI in Marketing & Service

NZZone; Zürich; Hybrid; CHF 90.000 - 130.000; Vollzeit

Benefits dieser Stelle

Competitive one-year contracts, extend

Travel allowances

Research allowances

Zusammenfassung

ETH Zurich's Center for AI Value is seeking a doctoral researcher to study how generative and multimodal AI can create measurable value for customer-facing scenarios. The role spans three industry-partnered projects, from controlled experiments to live operations, including prompt granularity, AI-to-human handovers, and multimodal content prediction.

You will design experiments, extend experimental infrastructure, analyze data, and contribute to top-tier publications under senior researchers,

Qualifikationen

• Strong interest in experimental research and quantitative methods.
• Excellent organizational and writing skills in English.

Aufgaben

• Design and run controlled experiments with live voice interaction, prep for pre-registration.
• Coordinate field experiments within industry collaborations and with senior researchers.
• Present results at international conferences and contribute to publications.

Kenntnisse

Experimental research

Quantitative methods

English proficiency

Communication skills

Ausbildung

MSc/MA/MPhil in business administration, computer science or related fields

Jobbeschreibung

ETH Zurich's Center for AI Value is seeking a doctoral researcher to study how generative and multimodal AI can create measurable value for customer-facing scenarios. The role spans three industry-partnered projects, from controlled experiments to live operations, including prompt granularity, AI-to-human handovers, and multimodal content prediction.

You will design experiments, extend experimental infrastructure, analyze data, and contribute to top-tier publications under senior researchers,