Pan-Amazon Cloud Architect: AI, Migrations & Retail

Amazon Inc.; Zürich; On-site; CHF 180,000 - 250,000; Full time

Job summary

Amazon Web Services Professional Services (ProServe) seeks an experienced ProServe Cloud Architect (PCA) to design and implement tailored cloud solutions for Europe’s enterprise customers. You will lead solution designs that address customer business outcomes and act as a trusted advisor across ProServe and partner teams to maximize CBOs and CSAT.

You’ll engage with clients in a pre-sales capacity, providing technical guidance on Generative AI, Agentic AI, and intelligent commerce, while

Qualifications

• 8+ years of cloud architecture and solution implementation experience.
• Experience leading cross-functional initiatives across multiple business units, geographies, or matrixed organizations.
• Demonstrated experience in Cloud or AI/ML solution design including Generative AI and Agentic AI architectures, and experience in the Retail, Consumer Goods (RCG), or Commerce industry vertical.

Responsibilities

• Create and lead solution designs addressing customer business outcomes across migrations, modernization, AI/ML, and cloud-native architectures.
• Operate as the conduit between ProServe Account Executives and Shared Delivery Teams, ensuring proposed solutions are realistic and optimized.
• Provide technical expertise throughout the pre-sales process and customer cloud journey, architecting complex, scalable, and secure solutions tailored to each customer's needs.
• Bring depth in AI, Agentic AI, and RCG/Commerce verticals; engage French-speaking customers and stakeholders, delivering technical guidance and presentations in French.
• Collaborate across Amazon organizations when pursuits span multiple business units including Commerce, Supply Chain, AdTech, and Customer Experience.
• Drive SOW signings and successful implementations that exceed CSAT expectations; share knowledge through mentoring, training, and creation of reusable artifacts.
• Serve as a trusted advisor on emerging technologies including Generative AI, Agentic AI, and intelligent commerce solutions.

Skills

Cloud architecture

AI/ML design

Cross-functional leadership

French language

Education

Advanced technology degree

Job description

Amazon Web Services Professional Services (ProServe) seeks an experienced ProServe Cloud Architect (PCA) to design and implement tailored cloud solutions for Europe’s enterprise customers. You will lead solution designs that address customer business outcomes and act as a trusted advisor across ProServe and partner teams to maximize CBOs and CSAT.

You’ll engage with clients in a pre-sales capacity, providing technical guidance on Generative AI, Agentic AI, and intelligent commerce, while