Ombudsperson Programme & Admin Coordinator

International Organization for Migration (10000000); Genf; On-site; CHF 90,000 - 130,000; Full time

Job summary

International Organization for Migration (IOM) Geneva invites applications for a Programme Support Officer under the Ombudsperson's Office. The role covers administrative duties, programme support, and back-office coordination across HR, procurement, finance, and records management.

You will organize outreach, meetings, trainings, and documentation, ensure timely responses to inquiries, and help develop annual activity plans and training materials.

Qualifications

• Bachelor's degree or higher with 2–4 years of relevant experience.
• Accredited Universities are those listed in UNESCO WHED.

Responsibilities

• Assist the Ombudsperson and Deputy with administrative and logistical management of OOM.
• Coordinate and process administrative actions across HR, contracts, procurement, accounting, finance and budget.
• Monitor and maintain OOM's internal records and provide regular budgetary reports.
• Support organizing outreach, meetings, trainings, agendas, minutes, and documentation for OOM.
• Coordinate complex communications, handle confidential information, and respond to queries during core hours.
• Maintain calendars, plan and monitor annual activity plans, and support quality assurance.
• Develop and maintain procedures, filing systems, and guidance for OOM.
• Support communications strategy, SharePoint, and internal broadcasting platforms.
• Assist training and outreach materials development and brand coherence.
• Perform other duties as needed.

Skills

Office coordination

Organizational skills

Time management

Drafting correspondence

Interpersonal skills

Discretion and neutrality

Multicultural collaboration

Proficiency in MS Office

SharePoint

Adobe Acrobat

Education

Bachelor's degree in Administration, HR, Behavioural Sciences, Conflict Resolution, Law or related field

University degree with four years of relevant experience

Tools

SharePoint

Microsoft Office

Adobe Acrobat

Virtual collaboration platforms

Job description

International Organization for Migration (IOM) Geneva invites applications for a Programme Support Officer under the Ombudsperson's Office. The role covers administrative duties, programme support, and back-office coordination across HR, procurement, finance, and records management.

You will organize outreach, meetings, trainings, and documentation, ensure timely responses to inquiries, and help develop annual activity plans and training materials.