ML Platform Deployment Engineer (Remote)

Neural Concept; Bussigny; Hybrid; CHF 80’000 - 110’000; Vollzeit

Zusammenfassung

Neural Concept is seeking a Customer Deployment Engineer to facilitate the technical onboarding and integration of their advanced 3D deep learning platform. The role involves designing deployment architectures on cloud infrastructures like AWS, Azure, and GCP, ensuring customer satisfaction through effective communication and problem-solving. Ideal candidates will have at least 4 years of experience in enterprise software deployment and a strong technical background in tools such as Kubernetes and Docker, while also being proactive in customer engagement.

Leistungen

Competitive salary

Ongoing training in technologies

Hybrid work options

Qualifikationen

• At least 4 years of hands-on experience deploying enterprise software in cloud and/or HPC environments.
• Strong customer-facing skills and experience working directly with customers.
• A proactive communicator with a strategic mindset.

Aufgaben

• Lead deployments and design robust deployment architectures.
• Act as a technical point of contact for customers throughout the deployment process.
• Produce high-quality documentation and implementation guides.

Kenntnisse

Kubernetes

Docker

AWS

Azure

GCP

Terraform

Prometheus

Grafana

Ausbildung

Advanced degree in Computer Science, Engineering, or related field

Tools

OAuth2

SAML

Slurm

PBS

Jobbeschreibung

About Neural Concept

We build technology that enables engineers to solve complex design challenges faster and more effectively. Our platform leverages 3D deep learning to transform CAE data into real-world results, helping top companies in automotive, aerospace, and energy streamline their R&D.

The Role

We’re looking for a Customer Deployment Engineer to lead and oversee the technical onboarding and integration of our platform in enterprise environments. You’ll play a pivotal role in deploying our software as a SaaS solution on customer cloud infrastructure (AWS, Azure, GCP) or on-premise (HPC, VM). Your work directly contributes to customer satisfaction and long-term platform adoption.

This is a highly customer-facing role. We value engineers who are not only technically capable but also excellent communicators, proactive problem-solvers, and trusted advisors to our customers.

If you're passionate about delivering seamless technical solutions and making a real impact, we'd love to hear from you — apply now!

What You Will Do

• Lead Deployments: Design and implement robust deployment architectures that align with customer IT environments and business goals.

• Architect Solutions: Assess customer needs and tailor scalable cloud/hybrid/on-premise deployments using Kubernetes, Docker, and cloud-native tooling.

• Customer Engagement: Act as a technical point of contact for customers throughout the deployment process, from architecture to troubleshooting.

• Security & Compliance: Own the process of responding to IT and security questionnaires. Ensure compliance with enterprise security and privacy requirements.

• Collaboration & Feedback: Work closely with internal teams (product, R&D, platform) to continuously improve deployment processes and modularity.

• Documentation & Enablement: Produce high-quality documentation, implementation guides, and internal playbooks.

Who You Are

• Education:Advanced degree in Computer Science, Engineering, or a related field (or equivalent experience).

• Experience: at least 4 years of hands-on experience deploying enterprise software in cloud and/or HPC environments.

• Mandatory Technical Skills: Strong background in Kubernetes, Docker, and/or Singularity, with production experience.

• Customer-facing Skills: Experience working directly with customers to scope, deploy, and maintain infrastructure.

• Cloud Platforms: Proficient with AWS, Azure, or GCP, including security and networking fundamentals.

• Tools: Familiar with Terraform, OAuth2, SAML, Slurm, PBS, and monitoring tools like Prometheus and Grafana.

• Mindset: A proactive communicator and strategic thinker who thrives in dynamic, interdisciplinary teams.

What We Offer

• A competitive salary - we are growing fast and want our employees to benefit from this growth.

• Work with a world-class technology team - our engineers are top-notch!

• Global Exposure – You will work with leading companies and researchers worldwide

• Ongoing training in technologies

• Work with people who care about you - we support each other and care about you so that you can thrive.

• Hybrid work options and flexible schedules to support work-life balance.

ImportantInformation

Start Date: ASAP

Location: Jersey City (hybrid)

Travel: Occasional travel to customer sites

Eligibility: Only US citizens and green card holders will be considered for this role.

How to apply

Before you send over your CV, just take a minute to fill out our mandatorytechnical evaluation form.
It helps us get a better idea of your skills. We will only consider candidates who submitted the form.

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