MedTech External Operations Senior Manager

Biopharma Asia; Zuchwil; Remote; CHF 180,000 - 240,000; Full time

Job summary

Johnson & Johnson is seeking a Senior Manager, External Operations to join our team in Zuchwil, Switzerland. You will serve as the general manager for external manufacturing sites and oversee relationships with contract manufacturers to ensure reliable supply.

This role drives technology transfers, scale-up, cost optimization and cross-functional collaboration with suppliers and internal teams, shaping operations from development to commercialization while upholding GMP and quality standards.

Qualifications

• Bachelor’s degree required with a minimum of 8 years of relevant professional experience; an MBA and/or APICS certification is preferred.
• Experience across multiple Supply Chain disciplines such as External Operations, Manufacturing, Procurement, Distribution or Finance; medical device experience is preferred.
• Demonstrated experience managing external suppliers, negotiating contracts and working with supplier agreements.
• Experience within Manufacturing Operations and a GMP-regulated environment is highly preferred.
• Strong analytical and technical capabilities combined with demonstrated project and program management experience, including leadership of cross-functional projects.
• Strong strategic thinking, collaboration and results orientation, with demonstrated ability to communicate effectively across different functions and organizational levels.
• Experience with Six Sigma and/or Process Excellence methodologies, training or certification is preferred; experience supporting new product commercialization is highly preferred.
• Proficiency with Microsoft Office is required; knowledge of advanced planning and enterprise systems such as ERP, MRP and SAP is an advantage.

Responsibilities

• Manage manufacturing operations and relationships with assigned external manufacturers to ensure reliable product supply, customer service, compliance, quality and cost effectiveness.
• Develop a strong understanding of manufacturing processes, technologies and product requirements across assigned contract manufacturing sites.
• Lead technology transfer, start-up, validation, manufacturing scale-up and commercialization activities, ensuring external manufacturing partners achieve sustainable commercial operations.
• Build and maintain strong relationships with suppliers, contractors and internal partners, identifying opportunities to improve performance, capabilities and supply reliability.
• Manage supplier-related costs, feasibility requests, vendor quotations and commercial matters, while supporting supplier evaluations and sourcing decisions.
• Lead continuous improvement and cost reduction initiatives, including corrective actions and process improvements at external manufacturing sites.
• Monitor supplier, market and operational trends and assess potential implications for product supply, cost of goods, pricing and business continuity.
• Establish appropriate performance metrics and ensure documentation, training, testing, configuration and operational activities comply with applicable business, quality and regulatory requirements.

Skills

Six Sigma

Project management

Cross-functional leadership

Negotiation

Education

Bachelor’s degree

MBA preferred

APICS certification preferred

Tools

SAP

MRP

MS Office

Job description

Johnson & Johnson is seeking a Senior Manager, External Operations to join our team in Zuchwil, Switzerland. You will serve as the general manager for external manufacturing sites and oversee relationships with contract manufacturers to ensure reliable supply.

This role drives technology transfers, scale-up, cost optimization and cross-functional collaboration with suppliers and internal teams, shaping operations from development to commercialization while upholding GMP and quality standards.