Media Operations Coordinator — Tech Support & Video

Eversys S.A.; Mittelwallis; Vor Ort; CHF 90.000 - 115.000; Vollzeit

Zusammenfassung

Eversys S.A. is seeking a Media Operations Coordinator - Technical Support to join our 100% on-site team in Sierre. The role focuses on triaging support tickets, managing telemetry assets and customer logins, and producing technical how-to videos under experienced technicians.

Strong French and English skills are required, with a background in media content and IT tools. The position is permanent, full-time (100%), with immediate start possible.

Qualifikationen

• Commercial CFC with technical affinity or Technical CFC with interest in administration and media content.
• Fluency in French (C2) and English (B2) with good written skills.

Aufgaben

• Ticket triage & first response: handle initial triage and resolve non-technical requests.
• Telemetry & asset administration: manage asset records and customer logins in telemetry system.
• Video production & library management: shoot, edit, and organize technical how-to videos.
• Knowledge base management: update support articles for current information.
• Operational support: assist trainers and technicians to ensure smooth workflows.

Kenntnisse

French language (C2)

English language (B2)

IT skills & tools

Ausbildung

Swiss CFC (Commercial/Technical)

Tools

Video editing software

Content management systems

Jobbeschreibung

Eversys S.A. is seeking a Media Operations Coordinator - Technical Support to join our 100% on-site team in Sierre. The role focuses on triaging support tickets, managing telemetry assets and customer logins, and producing technical how-to videos under experienced technicians.

Strong French and English skills are required, with a background in media content and IT tools. The position is permanent, full-time (100%), with immediate start possible.