Marketing Manager - Customer Experience (m/w/d - 80-100%)

Swisspacer (Vetrotech Saint-Gobain International AG); Güetli; Vor Ort; CHF 90’000 - 130’000; Vollzeit

Zusammenfassung

A leading company in the industry is seeking a Marketing Manager - Customer Experience. The role involves managing customer events and product marketing while collaborating with global teams. Ideal candidates will have a strong background in marketing, excellent communication skills, and the ability to manage multiple projects concurrently.

Qualifikationen

• Minimum 5 years of work experience in an international B2B environment.
• High proficiency in English & German.
• Experience in managing projects within budget and quality requirements.

Aufgaben

• Responsible for customer and sales centric local fairs and events.
• Lead generation, mailings & CRM support.
• Organization of global key trade fairs and customer events.

Kenntnisse

Communication

Creativity

Collaboration

Customer Journey Design

Stakeholder Management

Ausbildung

Education in Marketing / Communications

Jobbeschreibung

Founded in 1998, SWISSPACER is part of the Saint-Gobain Group. The company has grown fast globally and is already a leader in many markets.



Our Marketing Department puts our global customers in the center of activities and develops experiences that make a difference. Our mission is to provide added value for our customers, continuing the inspiring success story of Swisspacer.

Wen suchen wir?

For our site in Lengwil (Switzerland) we are looking for a

Marketing Manager - Customer Experience (m/w/d - 80-100%)

This position covers a broad scope dealing with the customer experience on all physical and digital touchpoints:

Event Management:

• Responsible for customer and sales centric local fairs and events in close collaboration with the local Sales Team
• Organisation and implementation of global key trade fairs, from conceptual design and new ways of presentation to its full organization, budget tracking and closing incl. de-briefing
• Customer events with impact: organization of various events for dedicated customer targets providing them with added value

Sales & Product Marketing:

• Lead Generation, Mailings & CRM support
• Co-creation of Product Launch Campaigns with the Marketing Lead and Product Management
• Bringing the Merchandise Strategy to new heights
• Responsible for samples and product presentations (online, offline)
• Support in the development of Co-Marketing concepts
• Specific projects along with trends and company developments

Wer bringt uns voran?

We hire by attitude and look for a team player, that has the drive to passionately support our company by meaningful and memorable activities. The position requires a welcoming mindset to collaborate with stakeholders around the world (mainly Sales Team, Product Management, Marketing Team) and at the same time valuing the Headquarters presence on Lake Constance.

Functional Skills:

• Education in Marketing / Communications and work experience in an international environment, preferably B2B, of minimum 5 years
• Experience in designing customer journeys and implementing the learning through appropriate touchpoints and strategies
• High Proficiency in English & German is a must, any other language a plus
• Managing stakeholders, large-scale and small-scale projects independently within budget, time and quality requirements
• Travelling maximum 15 %

Soft Skills:

• Strong communication and listening skills to understand needs and being able to transform them into added-value customer experiences.
• Creativity which smoothly adapts to the various projects and tasks
• Collaboration and Teamwork: you love to work in our team, enjoy different perspectives and see yourself as sparring partner for the stakeholders you are collaborating with.
• Strong focus on solutions with ability to achieve quick decisions moving forward in our fast-paced environment.

Saint Gobain