Manager Strategic Operations CMSO EMEA

8525-Cilag GmbH International Legal Entity; Zug; On-site; CHF 140,000 - 190,000; Full time

Job summary

Johnson & Johnson is seeking a Strategic Support professional for the CMSO in MedTech EP to translate physician insights and market dynamics into actionable plans. You will partner with the Regional CMSO to align clinical strategy with business priorities across global EP initiatives and conferences.

The role requires strong clinical background, executive presence, and ability to coordinate cross-functional teams, advisory boards, and field engagements to advance strategic objectives.

Qualifications

• Strong clinical background with daily healthcare operations, lab procedures, and executive presence.

Responsibilities

• Strategic Partnership & Advising: shape and advance CMSO initiatives across the global EP organization; translate priorities into action plans with timelines and responsibilities.
• Conference Strategy and Leadership Engagement: lead pre-planning for leadership meetings and coordinate conference activities with internal stakeholders.
• Advisory Board Strategy and Insight Translation: manage advisory boards and synthesize outputs into actionable insights for leadership.
• Field Visit and Physician Engagement Strategy: plan field engagements with physicians and ensure follow-through with cross-functional teams.
• Cross-Functional Alignment and Internal Follow-Through: connect Medical Affairs, R&D, Marketing, and other functions to ensure timely execution.
• Business Development and Strategic Opportunity Support: prepare materials for BD discussions and assess strategic opportunities.
• MSL Alignment and Scientific Engagement Support: partner with MSLs to align physician engagement with CMSO strategy.

Skills

Alliance Formation

Business Communications

Business Planning

Business Savvy

Coaching

Cross-Functional Collaboration

Data Reporting

Financial Forecasting

Operational Excellence

Performance Measurement

Problem Solving

Process Improvements

Regulatory Environment

Stakeholder Engagement

Strategic Analysis

Strategic Change

Strategic Thinking

Technical Credibility

Job description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function: Strategy & Corporate Development Job Sub Function: Strategic Planning Job Category: Professional All Job Posting Locations: Diegem, Flemish Brabant, Belgium, Hamburg, Germany, Issy-les-Moulineaux, France, Lyon, Rhone, France, Milano, Italy, Zug, Switzerland

Job Description: The Strategic Support, Office of the Chief Medical & Scientific Officer (CMSO), serves as a strategic partner to the Regional CMSO by advancing high-priority initiatives that strengthen physician engagement, scientific strategy, and cross-functional alignment across J&J MedTech Electrophysiology. This role helps translate physician insights, market dynamics, and business priorities into actionable plans that support product strategy, advisory board outputs, business development discussions, conference engagement, and external physician partnerships. The successful candidate will require a strong clinical background with a deep understanding of daily healthcare operations, lab procedures, and should operate with strong executive presence, sound judgment, and the ability to connect internal teams, external stakeholders, and strategic priorities. This individual will ensure Regional CMSO engagements are purposeful, well-prepared, followed through, and aligned to broader J&J MedTech EPorganizational objectives.

Strategic Partnership & Advising

• Partner with the Regional CMSO to shape, prioritize, and advance strategic initiatives across the global EP organization.
• Translate Medical Office priorities into clear action plans, timelines, stakeholder responsibilities, and follow-through mechanisms.
• Provide strategic counsel on clinical matters, offering insights based on interactions with practitioners engaged
• Lead preparation for executive discussions, leadership meetings, business reviews, and strategic decision-making forums.
• Maintain visibility across key Regional CMSO commitments and ensure progress against high-priority business objectives.

Conference Strategy and Leadership Engagement

• Lead strategic pre-planning for Regional CMSO leadership meetings at key conferences, including defining objectives, prioritizing engagement opportunities, and aligning internal stakeholders.
• Support Regional CMSO-related senior leadership meetings for priority physicians, academic partners, and strategic accounts.
• Coordinate follow-up and follow-through after conference engagements to ensure insights, commitments, and next steps are captured and acted upon.
• Develop and support social media and executive communication content related to Regional CMSO conference presence, where appropriate.
• Partner with Professional Education, U.S. Commercial Marketing, Scientific Affairs, Medical Affairs, and other internal teams to align podium strategy, faculty participation, sponsored sessions, live cases, and other conference activities involving J&J speakers or physician partners.

Advisory Board Strategy and Insight Translation

• Lead the strategy, planning, execution, and report-out process for U.S. Scientific Advisory Boards, Global Scientific Advisory Boards, and Emerging Leaders Advisory Boards.
• Partner with cross-functional stakeholders to define advisory board objectives, discussion topics, physician participation strategy, and leadership alignment.
• Ensure advisory board outputs are synthesized into clear themes, actionable recommendations, and leadership-ready insights.
• Track longitudinal themes across advisory boards and ensure physician feedback informs product, portfolio, evidence generation, business development, and commercial strategy discussions.

Field Visit and Physician Engagement Strategy

• Filter field visit and engagement requests to in-scope Regional CMSO engagements.
• Develop strategic pre-planning materials for Regional CMSO field visits, including physician background, account context, meeting objectives, and desired outcomes.
• Ensure follow-up and follow-through after field engagements in partnership with Physician Partnerships, MSLs, field leadership, and relevant internal functions.
• Maintain visibility into priority physician relationships, engagement cadence, and strategic touchpoints.
• Build and maintain trackers or other tools that support physician engagement planning, follow-up, and cross-functional visibility.

Cross-Functional Alignment and Internal Follow-Through

• Work across internal departments to ensure actions from the Office of the Regional CMSO are communicated, owned, and completed.
• Serve as a connector across Medical Affairs, Scientific Affairs, R&D, GSM, Professional Education, U.S. Commercial Marketing, Business Development, Clinical Affairs, and field leadership.
• Help identify gaps, risks, duplicative work, or delayed engagement where Regional CMSO input is needed earlier in the process.
• Support consistent communication between the Regional CMSO and key internal stakeholders to drive alignment, accountability, and timely execution.

Business Development and Strategic Opportunity Support

• Support Regional CMSO participation in business development meetings, diligence discussions, and external partnership conversations.
• Prepare background materials, meeting objectives, physician perspective summaries, and recommended follow-up actions for BD-related discussions.
• Partner with internal stakeholders to ensure clinical, scientific, and physician insights are incorporated into strategic opportunity assessments.

MSL Alignment and Scientific Engagement Support

• Partner with the MSL organization to support appropriate triage, preparation, and follow-up for Regional CMSO-related physician engagements.
• Help define how MSL insights, field observations, and physician feedback can be leveraged to inform CMSO strategy and organizational priorities.
• Promote coordinated, compliant, and purposeful engagement with physicians and internal partners.

Required Skills

Preferred Skills: Alliance Formation, Business Communications, Business Planning, Business Savvy, Coaching, Cross-Functional Collaboration, Data Reporting, Financial Forecasting, Operational Excellence, Performance Measurement, Problem Solving, Process Improvements, Regulatory Environment, Stakeholder Engagement, Strategic Analysis, Strategic Change, Strategic Thinking, Technical Credibility