Maître d'Hôtel

Nestlé; Lausanne; Vor Ort; CHF 85.000 - 110.000; Vollzeit

Benefits dieser Stelle

Paid holidays beyond legalRequirements

Learning and development opportunities

Performance based bonus

Healthcare contribution and EAP

Pension plan

Parental leave and family support

Employee discounts

Zusammenfassung

Nestlé Research in Vers-chez-les-Blanc, Switzerland, is seeking a Maître d'Hôtel to ensure smooth, high-quality food and beverage service across our restaurants, coffee areas and events.

You will lead daily service, drive hospitality standards, and coordinate with kitchen and events teams, while focusing on food safety and cost awareness to deliver exceptional guest experiences.

Qualifikationen

• Experience leading front-of-house teams in multi-outlet food & beverage environments.
• Strong focus on service standards, presentation and guest satisfaction.
• Knowledge of food safety, hygiene and cost-awareness practices.

Aufgaben

• Lead daily service across restaurants, coffee areas and events to ensure a consistent guest experience.
• Drive service excellence through presentation, timing and hospitality.
• Coordinate with kitchen, events and support teams for seamless operations.
• Develop buffet concepts and service flows to enhance quality and aesthetics.
• Maintain strong food safety standards and cost discipline.
• Build an inclusive, high-performing team culture through clear communication and coaching.

Kenntnisse

Front-of-house leadership

English fluency

French fluency

Service operations management

Guest experience mindset

Jobbeschreibung

Location: Vers-chez-les-Blanc, Switzerland
Work model: On site / Full time
Contract type / duration: Permanent

Shape the future through scientific breakthroughs and innovation.

As a Maître d'Hôtel at Nestlé Research, your mission is to ensure smooth, efficient and high-quality food and beverage service across our restaurants, coffee areas and events. You’ll make a difference by collaborating closely with service teams, kitchen colleagues, event partners and support functions.

How you’ll make an impact as a Maître d'Hôtel

• Leading smooth daily service operations across restaurants, coffee areas and events to deliver a consistent guest experience.
• Driving service excellence through high standards of presentation, timing, hospitality and attention to detail.
• Coordinating closely with kitchen, events and support teams to ensure seamless preparation and delivery.
• Improving buffet concepts and service flows with practical ideas that enhance quality, aesthetics and guest satisfaction.
• Ensuring strong food safety standards, operational discipline and cost awareness across all service areas.
• Building an inclusive, supportive and high-performing team culture through clear communication, coaching and delegation.

What will make you successful

• Bringing strong front-of-house leadership in food and beverage service, with the ability to guide teams in fast-paced environments.
• Applying hands-on experience in multi-outlet food and beverage environments, including restaurants, banquets and cafeterias, with an understanding of different service formats and guest expectations.
• Using food safety, hygiene and cost-awareness practices to support safe, efficient and sustainable operations.
• Coordinating event and banqueting operations from setup to service delivery, including high-volume service, cross-team alignment and smooth guest experiences.
• Communicating fluently in English and French.
• Bringing collaboration, fresh thinking, bold questions, respect, and a positive, wellbeing-oriented mindset.

At Nestlé Research, we place people at the core of everything we do.

Our benefits are designed to support your growth and wellbeing, so you can thrive at work and in life:

• Paid holidays beyond legal requirements
• Learning and development opportunities to grow your career
• Performance based bonus
• Healthcare contribution and access to the Employee Assistance Program
• Strong employer contribution to your pension plan
• Generous parental leave and comprehensive family support solutions
• Attractive employee discounts across various products and services

What to expect from our hiring process

We are committed to an inclusive and respectful hiring experience and are happy to provide reasonable accommodations if needed. Our workplaces are fully accessible and supported by a strong safety culture, with modern installations and procedures to ensure a safe environment for everyone.

The hiring process typically includes a video interview with Talent Acquisition, an interview with the hiring team, and a final discussion and offer. We review applications as they are received and close the role once a strong list of relevant candidates is identified, so we encourage you to apply early. All information is treated confidentially.

Stay vigilant: Nestlé will only contact candidates via official company email addresses and will never ask for payments or sensitive personal information at any stage of the hiring process.