Luxury Housekeeping Specialist/ Room Attendant – 5-Star Swiss & LQA Standards

AG GRAND HOTELS ENGADINERKULM; Sankt Moritz; On-site; CHF 60,000 - 80,000; Full time

Benefits offered by this job

Employee accommodation in Engadin

Staff restaurant meals

Exclusive group benefits

Job summary

AG GRAND HOTELS ENGADINERKULM in Sankt Moritz, Switzerland, seeks a Luxury Housekeeping Specialist/Room Attendant to maintain flawless presentation in luxury suites and guest rooms. You will perform daily cleaning, turndown, and deep maintenance in line with 5-star Swiss, LQA, and Forbes Travel Guide standards, delivering discreet, personalized service to high-net-worth guests.

The ideal candidate has 2–3 years of room attendant experience in top-tier luxury properties, knowledge of LQA and

Qualifications

• Minimum 2–3 years of experience as a Room Attendant in a 5-star luxury hotel.
• Solid knowledge of LQA and Forbes Travel Guide standards in housekeeping.
• Discretion, reliability, and professional demeanor when interacting with high-net-worth guests.
• Functional English; Italian is a strong advantage.

Responsibilities

• Flawless room maintenance, turndown, and deep cleaning in line with luxury standards.
• Ensure pristine presentation of furniture, fabrics, and guest amenities.
• Support public areas and back-of-house logistics as needed.
• Provide discreet guest service and respond to requests with care.
• Maintain strict hygiene and inventory management.

Skills

Room Attendant

5-star luxury hotel

English language

Italian a plus

Job description

Luxury Housekeeping Specialist/ Room Attendant (m/f/d) – 5-Star Swiss & LQA Standards

People at 1800m above sea level are shaping the Luxury Mountain Travel. Our dynamic and international community offers our guests smart Luxury for an inimitable holiday experience. As a member of the Luxury Kulm Group you are part of the key to our success. Together, we make every stay deeply inspiring, unique and distinctive. And as such, we embrace our culture: understated luxury, inspiration, and a life experience. Together, we make it happen. This is your chance to be a member of our shaping culture:
Are you an experienced housekeeping professional with a proven track record in 5-star luxury hospitality?
At the Kulm Group, we deliver world-class service defined by 5-star Swiss tradition, Forbes Travel Guide, and LQA standards. We are seeking dedicated, detail-oriented experiencedRoom Attendants who take pride in flawless presentation, discreet service, and maintaining the highest standards of luxury housekeeping.

Your Responsibilities:

• Flawless Room Maintenance: Daily cleaning, turndown (evening service), and deep maintenance of guest rooms and luxury suites in strict accordance with 5-star Swiss, LQA, and Forbes Travel Guide guidelines.
• Eye for Detail: Ensuring pristine presentation of furniture, luxury textiles, floral arrangements, and guest amenities to create an unforgettable first impression.
• Public & Guest Area Care: Assisting with the upkeep of high-profile guest areas, public rest spaces, and back-of-house logistics as required.
• Guest Delight & Service: Managing minibar replenishment, handling guest requests with utmost discretion, and delivering personalized service touches.
• Quality & Hygiene: Adhering strictly to hotel hygiene protocols, safety regulations, and efficient linen/inventory management.

This is you:

• Minimum 2–3 years of experience as a Room Attendant strictly in a 5-star luxury hotel (experience in top-tier Swiss or Alpine luxury properties is strongly preferred).
• Standard Knowledge: Solid understanding of LQA (Leading Quality Assurance) and/or Forbes Travel Guide standards in housekeeping.
• Mindset & Discretion: Absolute reliability, physical resilience, impeccable manners, and complete discretion when interacting with high-net-worth international guests.
• Language Skills: Functional conversational skills in English OR (ability to follow instructions, safety standards, and guest requests); Italian is a strong advantage.
• Appearance: Flawless personal grooming and a professional demeanor at all times.

What We Offer

• Work in World-Class Properties: Be part of an award-winning housekeeping team in the heart of the Swiss Alps.
• Professional Environment: Structured workflows, clear quality benchmarks, and continuous training in luxury standards.
• Attractive Package: Competitive seasonal compensation, employee accommodation in the Engadin, subsidized meals in our staff restaurant, and exclusive group benefits.

Benefits
At Kulm Group, our employees are the heart of our success. We offer attractive development opportunities, comfortable accommodations, affordable meals in the staff restaurant, and numerous perks.

• AG GRAND HOTELS ENGADINERKULM
  Via Veglia 18, Kulm Hotel
  7500 St.