Luxury Client Advisor & Stylist

Burberry; Zürich; On-site; CHF 60,000 - 90,000; Full time

Job summary

Burberry in Zürich is seeking a Client Advisor to build relationships with new and existing clients, delivering a personalised, elevated shopping experience with strong commercial results.

The role requires expertise in styling, product knowledge and exceptional service, with the ability to work by appointment and maintain Burberry’s luxury standards. Fluency in the local language and a passion for fashion are essential.

Qualifications

• Proven track record in delivering sales and exceeding targets.
• Experience in Clientelling.
• Strong interest in fashion, art and culture.
• Strong product knowledge and understanding of store operations.
• Fluent in local language; English proficiency desirable.
• Team-oriented, confident and proactive in a luxury retail environment.

Responsibilities

• Meet and exceed individual and store sales and other commercial KPIs.
• Inspire clients with brand storytelling and passion for Burberry.
• Provide luxury service with product, fashion and styling expertise.
• Follow the client journey to elevate the in-store experience and close sales.
• Support with inventory, replenishment and visual standards per Burberry guidelines.
• Build meaningful relationships with clients and manage by-appointment service.

Skills

Clientelling

Sales targets

Product knowledge

Teamwork

Communication

Local language

Job description

Burberry in Zürich is seeking a Client Advisor to build relationships with new and existing clients, delivering a personalised, elevated shopping experience with strong commercial results.

The role requires expertise in styling, product knowledge and exceptional service, with the ability to work by appointment and maintain Burberry’s luxury standards. Fluency in the local language and a passion for fashion are essential.