Luxury Brand Ambassador, Experience — Clienteling

Canada Goose; Zürich; Presencial; CHF 45.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Total Rewards Program

Career growth opportunities

Goose Rewards & ICON Rewards

Volunteer time

Descripción de la vacante

Canada Goose is seeking a Brand Ambassador, Experience in Zurich to be the face of the brand and deliver exceptional guest experiences. You will bring Canadian Warmth to life, build authentic relationships, and provide expert product recommendations while guiding clients through a luxury shopping journey.

You will cultivate a client portfolio, host personal shopping experiences, and contribute to store performance through elevated service and brand storytelling.

Formación

• 2+ years of retail, hospitality, or client-facing experience.
• Proven track record of achieving sales goals and exceptional customer experiences.
• Passion for relationship building and clienteling.
• Strong storytelling and communication skills to connect with diverse clients.
• Confident delivering personalized recommendations and building trust.
• Results-oriented with ability to balance guest experience and business performance.

Responsabilidades

• Create personalized, memorable experiences for every guest.
• Build authentic relationships with clients to foster long-term loyalty.
• Provide expert product recommendations and styling guidance.
• Deliver luxury selling experiences that drive conversion and units per transaction.
• Cultivate and maintain a client portfolio through proactive outreach and events.
• Host personal shopping experiences that strengthen client relationships.
• Share product knowledge, craftsmanship, and brand storytelling with guests.
• Leverage guest insights to create memorable experiences and repeat business.
• Aim to meet or exceed personal sales goals and KPIs.

Conocimientos

Retail experience

Clienteling

Luxury service

Herramientas

Microsoft Office

Descripción del empleo

Canada Goose is seeking a Brand Ambassador, Experience in Zurich to be the face of the brand and deliver exceptional guest experiences. You will bring Canadian Warmth to life, build authentic relationships, and provide expert product recommendations while guiding clients through a luxury shopping journey.

You will cultivate a client portfolio, host personal shopping experiences, and contribute to store performance through elevated service and brand storytelling.