Lead Product Experience (UX/UI) 80-100%

SmartRecruiters, Inc.; Zürich; Vor Ort; CHF 110.000 - 170.000; Vollzeit

Benefits dieser Stelle

Flexible Work Smart concept with home-

Vibrant, collaborative culture

Professional development budget

Attractive workplace in Zurich

Zusammenfassung

Wüest Partner is seeking a Lead Product Experience to steer end-to-end UX for Wüest Dimensions, collaborating with UI designer, PMs, engineers and customers to translate complex real estate workflows into intuitive product experiences. You will lead user research, design systems, and AI-driven workflows, establishing standards and measuring UX success while guiding discovery through delivery.

Fluency in German and English, plus 5+ years in UX/UI, are required, with a strong portfolio in B2B SaaS

Qualifikationen

• A degree or equivalent education in UX/UI Design or related field.
• Min. 5 years of experience in UX/UI Design or similar role, ideally in B2B SaaS or data-driven platforms.
• Strong portfolio showing end-to-end product design and mixed-method research.
• Experience establishing scalable design practices and UX measurement.

Aufgaben

• Lead user research, customer interviews, usability testing and product discovery with customers and users.
• Design end-to-end user journeys, information architecture, prototypes and high-quality interfaces.
• Shape UX for AI-native workflows, automation and human oversight.
• Establish and evolve a scalable design system, UX standards and practices.
• Collaborate with Product and Engineering throughout discovery and delivery.
• Define and measure UX success metrics using analytics and feedback.
• Strengthen user-centered design practices across the organisation.

Kenntnisse

UX/UI Design

User research

Prototyping

Design systems

Stakeholder management

German language

English language

Cross-functional collaboration

Ausbildung

UX/UI Design degree

Tools

Claude Design

Figma

Confluence/Jira Suite

Jobbeschreibung

Wüest Partner is an innovative and independent software and services company in the real estate industry. Since 1985, we have been creating a sound basis for decision-making by combining real estate expertise, data and digital solutions. As an industry leader, we shape the future of real estate together with our clients through comprehensive services in valuation, consulting, data, analytics, AI, software, sustainability and education.

The Wüest Partner Group employs around 500 people at 15 locations across Europe, with headquarters in Switzerland. The group includes the subsidiaries Durable, Datahouse, Qualicasa and Signa-Terre.

Job Description

Your Mission

Wüest Dimensions is our successful SaaS platform for data-driven real estate decisions & management. We are continuously improving the existing platform while shaping its next generation.

As Lead Product Experience, you will lead the development of our platform’s experience practice end-to-end, collaborate with our UI designer and help transform complex real estate workflows into intuitive, consistent and trustworthy product experiences. You will work closely with product managers, product owners, software architects, engineers, account managers and customers — starting with problem discovery and user research to prototyping, delivery, and continuous improvement.

Your Responsibilities

• Lead user research, customer interviews, usability testing and product discovery to validate product concepts and hypotheses early with customers and users.
• Design end-to-end user journeys, workflows, information architecture, prototypes and high-quality user interfaces, while improving key UX pain points across the existing Wüest Dimensions platform.
• Shape the user experience of new developments, including AI-native workflows, automation and human oversight.
• Establish and evolve a scalable design system, consistent UX standards and product design practices across the platform and teams.
• Collaborate closely with Product and Engineering throughout discovery and delivery.
• Define and measure UX success metrics, using research, analytics and customer feedback to guide continuous improvements.
• Strengthen user-centered design practices and product design maturity across the organisation.

Qualifications

• A degree or equivalent education in UX/UI Design, Human-Computer Interaction, Interaction Design, Product Design, Digital Design or a related field.
• Min. 5 years of experience in User Experience, UX/UI Design or a comparable role, ideally in B2B SaaS, enterprise software, complex digital platforms or AI-native systems.
• Strong portfolio demonstrating end-to-end product design, combined with solid experience in mixed-method research (e.g. interviews, contextual inquiry), interaction design, prototyping, usability testing, visual design and the development of design systems and reusable UX patterns.
• Experience establishing and scaling product design practices, including research operations, reusable methods and UX measurement, with strong proficiency in modern prototyping and collaboration tools such as Claude Design, Figma and Confluence/Jira Suite.
• Ability to simplify complex professional workflows without compromising accuracy, transparency or expert functionality, ideally with experience in real estate, financial services, analytics or other data-intensive domains.
• Experience working closely with Product and Engineering stakeholders in cross-functional teams, with strong stakeholder management and workshop facilitation skills.
• Experience and motivation in working with AI-supported products, automation, transparency and human-AI collaboration.
• Strong communication and stakeholder management skills, with fluency in German and English.

Additional Information

We Offer

• Attractive employment conditions with a variable compensation component
• Flexible Work Smart concept with the option to work from home
• Vibrant, professional and collaborative company culture with great events and team activities (company celebrations, “Gipfeli” breaks, etc.)
• Strong team spirit, flat hierarchies and a diverse range of responsibilities
• Attractive workplace in the heart of Zurich with modern infrastructure
• Generous professional development budget, including dedicated time for learning, as well as additional attractive fringe benefits

We look forward to hearing from you!