Lead Design Researcher & Service Designer — Med Tech

ITech Consult AG

Risch-Rotkreuz

On-site

CHF 120,000 - 180,000

Full time

8 days ago

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Job summary

ITech Consult AG in Rotkreuz seeks a Principal Design Researcher and Service Designer to lead research across global projects within the pharma sector. You will shape experience strategy by integrating qualitative and quantitative insights and mentor designers while ensuring regulatory compliance and client value.

Start ASAP on a 60-100% basis, temporary with possible extension. The role emphasizes autonomous leadership, risk mitigation, and collaboration with cross-functional teams to elevate

Qualifications

Extensive experience leading design research in regulated medical technology environments.
Ability to synthesize qualitative and quantitative data to craft experience strategies.
Proven track record guiding cross-functional teams from discovery to launch.
Strong communication with clients and stakeholders to drive business value.
Mentor junior designers and foster team growth in a multicultural setting.

Responsibilities

Lead design research across large, global projects in pharma.
Translate business objectives into design decisions via design thinking.
Create deliverables and lead client conversations within the discipline.
Identify risks early and propose mitigation strategies.
Represent CXSD team in events and articulate business value of design.

Skills

Design Research

Service Design

Stakeholder Management

Team Mentoring

Qual/Quant Data Synthesis

Job description

Start ASAP on a 60-100% basis, temporary with possible extension. The role emphasizes autonomous leadership, risk mitigation, and collaboration with cross-functional teams to elevate

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