L2 Support Engineer - JavaScript & SQL Troubleshooter

Tangem AG; Zug; Vor Ort; CHF 60.000 - 80.000; Vollzeit

Benefits dieser Stelle

Stability and growth

Participation in shaping the future unicorn

Zusammenfassung

Tangem AG, a high-tech company in Zug, Switzerland, is looking for an L2 Support Technician. The role involves resolving technical issues, analyzing software errors, and supporting SQL queries. Candidates should have at least one year of experience in a similar role, excellent SQL knowledge, and good communication skills. The position offers stability and the chance to participate in shaping a future unicorn. Join Tangem and contribute to the blockchain sector.

Qualifikationen

• One year or more of experience in an L2 support position or similar role.
• Excellent knowledge of SQL, ability to write complex queries and optimize them.
• Ability to quickly understand new technologies and products.
• Good communication skills, proactive, ability to articulate clearly and accurately.

Aufgaben

• Promptly resolve customer technical issues at the L2 level.
• Analyze and eliminate errors in software operation.
• Write and support SQL queries to analyze data and find solutions.
• Collaborate with the development team to resolve complex technical issues.

Kenntnisse

SQL

Incident management systems (e.g., Jira, ServiceNow)

Relational databases (e.g., MySQL, PostgreSQL)

Programming languages (e.g., Python)

Understanding of client‑server applications

Agile/Scrum teams

Jobbeschreibung

Tangem AG, a high-tech company in Zug, Switzerland, is looking for an L2 Support Technician. The role involves resolving technical issues, analyzing software errors, and supporting SQL queries. Candidates should have at least one year of experience in a similar role, excellent SQL knowledge, and good communication skills. The position offers stability and the chance to participate in shaping a future unicorn. Join Tangem and contribute to the blockchain sector.