Key Account Manager (m/w/d)

Flora Food Group; Zürich; Hybrid; CHF 64,000 - 101,000; Full time

Job summary

Flora Food Group is seeking a Senior Key Account Manager to lead Swiss account management and drive growth across Austria and Switzerland. You will own forecast accuracy, develop negotiation strategies, and manage budgets to support sustained market expansion.

In this hybrid role, you will coordinate with Sales, Finance, Demand Planning, and Marketing, combining analytical insights with customer relationship skills to strengthen Flora’s position in plant-based spreads and related products.

Qualifications

• Experience in key account management within FMCG, Swiss retail or food service.
• Fluent in German and English; able to operate in a bilingual market.
• Strong data-driven approach using Excel, Nielsen, and GfK to inform decisions.

Responsibilities

• Manage major Swiss accounts and respond to customer needs and expectations.
• Ensure forecast accuracy to support business planning.
• Plan and oversee customer budgets to align with growth objectives.
• Develop and implement negotiation strategies to deliver value in growth initiatives.
• Drive growth strategies with key customers to elevate Flora's market presence.

Skills

Key account management

German

English

Forecasting

Tools

Excel

Nielsen

GfK

Job description

The Practical Detail

Location: Vienna
Working Model: Hybrid (3 days per week in-office)
Contract Type: Permanent

Why this role matters

In your first year, you will drive growth and strengthen Flora Food Group's position as the leading provider of plant-based spreads in the Austrian and Swiss market.
This role is essential to advancing our mission of offering healthy, sustainable, and affordable alternatives to dairy.
You will actively manage key accounts, ensuring forecast accuracy and developing negotiation strategies that unlock value.
Your work will directly influence how our products reach kitchens across Austria, supporting better food choices for consumers.

What you'll do

• Manage major Swiss accounts, actively understanding and responding to customer needs and expectations.
• Control and ensure accuracy of sales forecasts to support business planning.
• Plan and oversee customer budgets to align with growth objectives.
• Develop and implement negotiation strategies that deliver value-adding measures in 2027.
• Drive growth strategies with key customers to elevate Flora's market presence.

Performance

You will own the accuracy of forecasts and the execution of growth plans, directly impacting sales volume and market share in Switzerland.
Success will be measured by your ability to manage risks and opportunities in customer business and to implement effective negotiation strategies.
Your data-driven approach will ensure that Flora remains a step ahead in a competitive market.

Care

You will report to the Head of Sales CHATIT and collaborate closely with Sales Leads, Finance, Demand Planning, and Marketing teams.
Working within a dynamic team, you will contribute to a culture that values shared success and entrepreneurial spirit.
Your decisions will reflect long-term thinking, balancing immediate business needs with sustainable growth.

Passion

You are passionate about plant-based food and the role it plays in healthier, more sustainable diets.
You bring curiosity about consumer trends and a commitment to raising the bar in how Flora's products meet taste, nutrition, and functionality expectations.
Your enthusiasm for food innovation will inspire your approach to account management and market development.

About you

You have a strong background in key account management within the fast-moving consumer goods sector, with experience in the Swiss retail and food service markets.
You are skilled in using data tools such as Excel, Nielsen, and GfK to inform your decisions and strategies.
Your negotiation skills are proven, with a track record of implementing sustainable growth strategies with major customers.
You thrive in a role that offers autonomy and the chance to shape negotiation approaches and business development.
You are fluent in German and English and comfortable working in a hybrid environment.
You are genuinely interested in food culture and curious about how consumer behaviour and future food trends shape innovation.
You understand that strong brands are built by anticipating what's next in taste, nutrition and functionality, and by translating insight into meaningful consumer experiences.

Where this could lead to

This role typically leads to a Senior Key Account Manager or Key Account Teamlead position, where you will take on greater responsibility for strategic accounts and broader market influence.
Growth into this role usually occurs as you demonstrate success in driving business development and negotiation outcomes over time.

Apply before: 09-Nov-2026
For questions about the role, please contact:
Marie Mantel
[e-mail]

Flora Food Group is an employer committed to diversity and inclusion in the workplace and equal opportunities for all. We recruit based only on values, qualifications, performance, skills, behaviours, experience, and knowledge. We ensure job advertisements are free from unintentional bias.

No personal characteristics should be a barrier to joining Flora Food Group. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or other personal characteristics.