Key Account Manager

Eminence Group; Genf; Vor Ort; CHF 120.000 - 180.000; Vollzeit

Zusammenfassung

Eminence Group is seeking a Geneva-based Client Partner/Key Account Manager to win new business and grow relationships with Swiss and European clients. You will join the Revenue team, work with the CRO, and bring client insights to refine target accounts, positioning, and offers.

Your role involves owning commercial relationships for strategic accounts, converting opportunities into profitable projects, and coordinating with specialists to deliver compelling solutions.

Qualifikationen

• Five years of experience in business development, account management or client leadership.
• Experience with senior stakeholders and strategic accounts in a digital services context.
• Fluent in French and English; German is a plus.

Aufgaben

• Develop strategic accounts by building relationships with senior decision-makers and identifying opportunities.
• Win new clients by qualifying opportunities, leading discovery meetings, coordinating pitches and negotiating contracts.
• Shape viable offers by working with specialists to validate scope, estimates and delivery approach.
• Represent Eminence Group by expanding the network in the Swiss market and at industry events.
• Manage your pipeline by keeping HubSpot records up to date and forecasting reliably.
• Ensure smooth transition to delivery with a clear handover while maintaining ongoing account growth.

Kenntnisse

Client relationship mgmt

Strategic account

Sales & BD

Negotiation

CRM HubSpot

Ausbildung

Business/Marketing/Digital degree

Tools

HubSpot CRM

Jobbeschreibung

Eminence Group is looking for a Geneva-based Client Partner/ Key Account Manager, to win new business and grow relationships with our Swiss and European clients.

You will join the Revenue team and work directly with the Chief Revenue Officer. You will take opportunities forward by meeting clients, understanding their business priorities and bringing together the right Eminence experts to build and sell a compelling solution.

Your role

You will own the commercial relationship for a portfolio of strategic accounts and qualified prospects. Your focus will be to convert opportunities into profitable projects and develop long-term client partnerships.

You will also bring insights from clients and the Swiss market into our commercial planning, helping the CRO refine our target accounts, positioning and offers.

What you’ll do

• Develop strategic accounts: build relationships with senior decision-makers, understand their priorities and identify opportunities across Eminence Group’s capabilities.
• Win new clients: qualify opportunities, lead discovery meetings, coordinate pitches and proposals, present recommendations, negotiate contracts and guide deals through to signature.
• Shape viable offers: work with our specialists, pre-sales experts and CTO to validate the proposed scope, estimates, resources and delivery approach.
• Represent Eminence Group: build your network in the Swiss market and participate in relevant industry events, conferences and client meetings.
• Manage your pipeline: maintain accurate records in HubSpot, define clear next steps and provide a reliable forecast.
• Support the transition into delivery: ensure the project team receives a clear handover after signature, while you continue to own the commercial relationship and account growth.

Your profile

• You have at least five years of experience in business development, account management or client leadership within a digital agency or closely related services business.
• You know the Swiss market, particularly French-speaking Switzerland, and have experience building relationships with senior stakeholders and strategic accounts.
• You have a track record of selling complex digital services, leading pitches and negotiating new contracts.
• You understand how a digital agency operates and can work effectively with project managers and specialists across web, data, marketing and technology. Familiarity with agile ways of working, including Scrum, is an advantage.
• You are commercially rigorous: you can assess whether an opportunity fits our capabilities, protect the value and margin of a proposal, and manage a structured sales process.
• You are confident using a CRM; experience with HubSpot is an advantage.
• You take ownership, pay attention to detail and communicate clearly with clients and internal teams.
• You have a degree in business, marketing, digital or a related field, or equivalent professional experience.
• You are fluent in French and English. German is a plus.

What success looks like

Your success will be measured through new business won, growth across your accounts, and the reliability of your pipeline.