IT Solution Advisor (H/F - 100%)

Kidan LLC.; Allaman; Vor Ort; CHF 90.000 - 130.000; Vollzeit

Zusammenfassung

KIDAN is seeking technically-minded IT Solution Advisors to join our Swiss team. You’ll help enterprise clients select the right IT management and security solutions from partners like ManageEngine and Zoho, guiding them from needs assessment to tailored proposals.

No sales background is required; a solid IT foundation and strong client communication are key as you grow into a strategic advisory role. Based in Switzerland, travel for meetings and events is expected.

Qualifikationen

• Experience in IT infrastructure, support, engineering, or similar technical roles is a plus; newcomers welcome with motivation to learn.
• Comfortable engaging in technical discussions with IT stakeholders.
• Strong communication skills and a client-oriented mindset.
• Fluency in English, German and/or French is a plus.
• Based in Switzerland and willing to travel for meetings and events.

Aufgaben

• Act as a trusted advisor to enterprise clients, helping them assess IT challenges and explore solutions.
• Present and explain KIDAN's portfolio of software and services, including IT management, cybersecurity, and automation tools.
• Collaborate with clients to build tailored solution proposals.
• Respond to inquiries, prepare offers and RFPs, and support negotiations.
• Ensure a smooth onboarding and follow-up experience, working with technical teams when needed.
• Identify upsell or cross-sell opportunities and help clients get long-term value from their solutions.
• Stay informed on product updates and industry trends.
• Represent KIDAN at client meetings, conferences, and events.

Kenntnisse

IT infrastructure

Technical discussions

Client-focused

Fluent English

Tools

ManageEngine

Zoho

Jobbeschreibung

Allaman, Switzerland

KIDAN is a fast-growing, family-owned IT consulting company headquartered in Switzerland, serving nearly 1'000 enterprise clients. Since 2020, we've been helping businesses turn IT into a strategic advantage - through smart, secure, and scalable solutions.

We specialize in IT management and security, and we are the exclusive Swiss distributor of ManageEngine, with strong partnerships including Cloudflare, Colortokens, SentinelOne, Zoho, Horizon3, Quest, and others. Our team of international experts is driven by excellence, integrity, and a people-first mindset.

At KIDAN, we don’t just solve IT problems—we enable long-term business success.

Be part of a mission where technology drives progress and people lead the way.

Job Description

KIDAN is looking for technically-minded professionals to join our team as trusted IT Solution Advisors. Whether you’re an experienced IT professional or a newcomer eager to grow your skills, this role offers a great opportunity to move into a more strategic and client-facing position.

As an IT Solution Advisor, you’ll help organizations across Switzerland find the right solutions for their IT challenges. You’ll work closely with enterprise clients, understand their needs, and guide them through our portfolio of cutting-edge tools from partners like ManageEngine and Zoho.

You don’t need a background in sales—just a strong foundation in IT, curiosity for new technologies, and the ability to communicate clearly with clients.

Key Responsibilities

• Act as a trusted advisor to enterprise clients, helping them assess IT challenges and explore solutions
• Present and explain KIDAN's portfolio of software and services, including IT management, cybersecurity, and automation tools
• Collaborate with clients to build tailored solution proposals
• Respond to inquiries, prepare offers and RFPs, and support negotiations
• Ensure a smooth onboarding and follow-up experience, working with technical teams when needed
• Identify upsell or cross-sell opportunities and help clients get long-term value from their solutions
• Stay informed on product updates and industry trends
• Represent KIDAN at client meetings, conferences, and events

Requirements

Your Profile

• Experience in IT infrastructure, support, engineering, or similar technical roles is a plus - but newcomers with a strong interest and motivation to learn are very welcome
• Comfortable engaging in technical discussions with IT stakeholders
• Strong communication skills and a client-oriented mindset
• Fluency in English, German and/or French is a plus
• Based in Switzerland and willing to travel for meetings and events

Bonus Points

• Familiarity with ManageEngine, Zoho, or other IT management platforms
• Previous experience in pre-sales, technical consulting, or IT project delivery
• Ability to work independently within a collaborative, entrepreneurial environment

Why KIDAN?

Join KIDAN if you want to be part of a human-sized, multi-cultural, and ambitious family-owned company where care, respect, and ethics are at the core of our culture. Here, you’ll find a vibrant and fair atmosphere that encourages experimentation, innovation, and collaboration. We’re not just a company; we’re a rapidly growing offering you the unique opportunity to shape your career and make a significant impact.

At KIDAN, you won’t just be another employee. You’ll be a n important part of our journey, contributing to exciting projects a nd witness ing the tangible results of your efforts. We value continuous learning a nd prov i de ample opportunit ies for professional development. Our team thrives on creativity and teamwork, ensuring that everyone’s voice is heard and valued.

We’re looking for passionate individuals who are ready to take on responsibilities, eager to learn, and driven to work collaboratively to build something great. If you’re ready to contribute to our growth story and make a real difference, KIDAN is the place for you.

Due to the high number of applications, only shortlisted candidates will be contacted.