IT Solution Advisor (H/F - 100%)

Kidan Sàrl; Allaman; Vor Ort; CHF 70’000 - 90’000; Vollzeit

Zusammenfassung

KIDAN is seeking IT Solution Advisors to help clients tackle their IT challenges. The role combines strategic client engagement with a focus on solution design and effective communication. Ideal for experienced IT professionals and motivated newcomers looking to make an impact in a dynamic environment. KIDAN values collaboration, continuous learning, and innovative thinking.

Leistungen

Continuous learning opportunities

Collaborative and entrepreneurial environment

Qualifikationen

• Experience in IT infrastructure, support, or engineering is a plus.
• Comfortable engaging with IT stakeholders.
• Fluency in English, German, and/or French is a plus.

Aufgaben

• Act as a trusted advisor to enterprise clients, assessing IT challenges.
• Present and explain KIDAN’s software and services portfolio.
• Collaborate with clients to develop tailored solution proposals.

Kenntnisse

IT infrastructure

Strong communication skills

Client-oriented mindset

Interest in solution design

Tools

ManageEngine

Zoho

Jobbeschreibung

KIDAN is looking for technically-minded professionals to join our team as trusted IT Solution Advisors. Whether you’re an experienced IT professional or a newcomer eager to grow your skills, this role offers a great opportunity to move into a more strategic and client-facing position.

As an IT Solution Advisor, you’ll help organizations across Switzerland find the right solutions for their IT challenges. You’ll work closely with enterprise clients, understand their needs, and guide them through our portfolio of cutting-edge tools from partners like ManageEngine and Zoho.

You don’t need a background in sales—just a strong foundation in IT, curiosity for new technologies, and the ability to communicate clearly with clients.

Key Responsibilities

• Act as a trusted advisor to enterprise clients, helping them assess IT challenges and explore solutions
  

• Present and explain KIDAN’s portfolio of software and services, including IT management, cybersecurity, and automation tools
  

• Collaborate with clients to build tailored solution proposals
  

• Respond to inquiries, prepare offers and RFPs, and support negotiations
  

• Ensure a smooth onboarding and follow-up experience, working with technical teams when needed
  

• Identify upsell or cross-sell opportunities and help clients get long-term value from their solutions
  

• Stay informed on product updates and industry trends
  

• Represent KIDAN at client meetings, conferences, and events
  

Requirements

Your Profile

• Experience in IT infrastructure, support, engineering, or similar technical roles is a plus - but newcomers with a strong interest and motivation to learn are very welcome
  

• Comfortable engaging in technical discussions with IT stakeholders
  

• Strong communication skills and a client-oriented mindset
  

• Interest in solution design, consulting, or business development
  

• Fluency in English, German and/or French is a plus
  

• Based in Switzerland and willing to travel for meetings and events
  

Bonus Points

• Familiarity with ManageEngine, Zoho, or other IT management platforms
  

• Previous experience in pre-sales, technical consulting, or IT project delivery
  

• Ability to work independently within a collaborative, entrepreneurial environment
  

Benefits

Why KIDAN?

Join KIDAN if you want to be part of a human-sized, multi-cultural, and ambitious family-owned company where care, respect, and ethics are at the core of our culture. Here, you’ll find a vibrant and fair atmosphere that encourages experimentation, innovation, and collaboration. We’re not just a company; we’re a rapidly growing offering you the unique opportunity to shape your career and make a significant impact.

At KIDAN, you won’t just be another employee. You’ll be an important part of our journey, contributing to exciting projects and witnessing the tangible results of your efforts. We value continuous learning and provide ample opportunities for professional development. Our team thrives on creativity and teamwork, ensuring that everyone’s voice is heard and valued.

We’re looking for passionate individuals who are ready to take on responsibilities, eager to learn, and driven to work collaboratively to build something great. If you’re ready to contribute to our growth story and make a real difference, KIDAN is the place for you.

If you are ready to take on this challenge and make a real impact, we look forward to your application.