IT Service Excellence and Continuity Manager 100% (f/m/d)

Julius Baer; Zürich; Vor Ort; CHF 100’000 - 150’000; Vollzeit

Zusammenfassung

Julius Baer is seeking an experienced IT professional to coordinate IT governance and regulatory requirements within the IT Operations department. This role involves managing IT service continuity, improving operational standards, and driving reporting practices on an international scale. Ideal candidates have a minimum of 5 years in a comparable banking IT role, with proven experience in IT Service Management and governance frameworks.

Qualifikationen

• Minimum 5 years in a similar role in the financial industry.
• Strong familiarity with ITIL and/or COBIT frameworks.
• Good understanding of banking IT applications.

Aufgaben

• Coordinate and implement IT governance in operations.
• Manage improvement of IT operational standards and processes.
• Steer IT service continuity and execute recovery tests.

Kenntnisse

IT Service Management

IT Governance

IT Service Continuity Management

Communication

Project Management

Team Player

Tools

Jira

Tableau

MS Office

Jobbeschreibung

At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let’s shape the future of wealth management together.

YOUR CHALLENGE

• Coordinate and implement IT governance and regulatory requirements in the IT Operations department

• Manage the improvement of the IT operations standards, processes, risks and controls, focusing especially IT service continuity and resilience

• Steer and manage the improvement of ITSCM concepts, recovery plans and the overall planning/execution of recovery tests

• Drive IT service and regulatory reporting, orchestrate functional alignment meetings internationally

YOUR PROFILE

• Minimum 5 years of experience in a similar role in the financial industry

• Strong experience in IT Service Management, IT Governance, and IT Service Continuity Management

• Very familiar with ITIL and/or COBIT frameworks

• Strong communication skills in English; German is advantageous

• Sound knowledge of tools like Jira, Tableau, and MS Office

• Good understanding of the banking IT application landscape

• Systematic, disciplined, and accurate team player

• Project management experience in IT

• IT infrastructure engineering method competencies

We are looking forward to receiving your full job application through our online application tool. Further interesting job opportunities can be found on our Career site .

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