IT Operations Lead (OnSite 100%)

MIG; Basel; Vor Ort; CHF 100’000 - 140’000; Vollzeit

Zusammenfassung

MIGx is seeking an IT Operations Lead to enhance operational effectiveness and drive strategic initiatives in the life sciences sector. This role involves managing day-to-day operations, refining business processes, and ensuring alignment across teams. The ideal candidate possesses a strong management background, operational experience in IT and life sciences, and exceptional analytical and problem-solving skills. Join a team passionate about innovation and growth in a dynamic environment.

Leistungen

Growth trajectory towards senior leadership

Strategic impact in a high-growth sector

Executive visibility and collaboration with leadership

Qualifikationen

• 5+ years of experience in operations, business management, or project delivery.
• Strong analytical skills and familiarity with data analysis and BI tools.
• Experience in leading teams, specifically in IT or life sciences environments.

Aufgaben

• Oversee and improve daily business operations and service delivery.
• Map and refine internal processes across multiple departments.
• Collaborate with leadership for strategic planning and execution.

Kenntnisse

Operations Management

Financial Acumen

Project Delivery

Business Process Analysis

Data Analysis

Collaboration

Problem Solving

Ausbildung

Degree in Management

Jobbeschreibung

MIGx delivers specialized technology services exclusively to the Life Sciences industry. As part of a growing platform backed by leading private equity investors, we combine strategic vision with technical excellence to drive innovation in pharma and biotech.

Role Overview

We’re looking for a hands-on and versatile IT Operations Lead—to drive and refine our operational backbone while bridging gaps between business functions. You’ll be a key enabler of our scalability, maturity, and performance, driving initiatives across many business functions such as operations, finance, sales coordination, business support, and process development.

This role is perfect for someone who thrives in ambiguity, enjoys building from the ground up, and is eager to grow alongside a passionate team shaping the future of IT and data in Life Sciences. Important MIGx culture is to work onsite, this position is a key role and 100% onsite presence is expected.

Key Responsibilities

1. Operations Management

• Oversee and continuously improve day-to-day business operations and service delivery workflows driving the way we deliver in alignment with the delivery team and industry standards.
• Develop scalable, efficient processes to support company growth
• Manage vendor relationships, contract management, and procurement activities
• Lead internal initiatives to streamline collaboration tools, reporting, and automation

2. Business Process Maturation

• Map, analyse, and refine internal processes across departments (operations, finance, sales, project delivery)
• Define and implement SOPs, KPIs, and quality standards
• Identify operational bottlenecks and propose pragmatic, scalable solutions

3. Sales & Business Support

• Collaborate with sales and client leads to support quoting, proposals, and reporting
• Coordinate onboarding of new clients, projects, and resources
• Act as liaison between commercial and technical teams to ensure alignment and delivery readiness
• Support the creation of the appropriate templates for sales & business development

4. Financial Operations

• Support budgeting, invoicing, and cost tracking in collaboration with finance
• Monitor resource utilization and project margins, provide insights to leadership
• Contribute to forecasting, profitability analysis, and pricing frameworks

5. Cross-functional Leadership

• Work closely with leadership to align strategic priorities and translate them into actionable operations plans
• Act as a sparring partner for decision-making across departments
• Help foster a performance-oriented yet supportive culture

About You

• Degree in Management
• 5+ years of relevant experience in operations, business management, or project delivery (ideally in IT, consulting, and pharma/life sciences)
• Experience in leading or growing the department/organisation up to 200 employees
• Strong grasp of business processes, financials, and systems thinking
• Familiarity with data analysis and BI tools
• Excellent organizational and problem-solving skills
• Comfortable wearing multiple hats and thriving in a fast-changing environment
• Natural collaborator, communicator, and hands-on implementer
• Experience with startup or scale-up environments is a strong plus
• Fluent in English (both oral and writing)

WHY JOIN MIGx

• Strategic Impact: Influence critical financial and operational decisions in a high-growth sector
• Private Equity Exposure: Direct involvement in PE-driven value creation and roll-up strategy execution
• Executive Visibility: Collaborate closely with senior leadership and stakeholders
• Growth Trajectory: Be part of a financially solid organization with ambitious expansion plans
• Career Development: Accelerated path toward COO or leadership positions for high performers
• Industry Innovation: Help shape technologies that improve patient outcomes and advance healthcare

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management

• Industries

  IT Services and IT Consulting

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