Internship in IT Onsite Support 80 - 100% (f/m/d)

Hitachi Vantara Corporation; Baden; Vor Ort; CHF 13.000 - 27.000; Vollzeit

Benefits dieser Stelle

Flexible working conditions

Dedicated mentorship

Supportive, inclusive environment

Zusammenfassung

Hitachi Energy invites you to a 12‑month internship focused on supporting daily IT operations near the business. You will learn to troubleshoot issues, prepare essential IT equipment, and assist users with self-service tools.

This hands-on role includes on-site projects and mentorship as you expand your technical skills and gain real-world insight into IT's role in productivity. Based in Baden (Aargau), you will help with asset prep, stock handling, meeting room support, and documentation

Qualifikationen

• Currently studying at a university or technical school (EFZ) in IT, computer science, engineering, or a related field.
• Comfortable working with people and following established procedures.
• Eager to learn and develop technical skills in a hands-on environment.
• Strong problem-solving mindset and good attention to detail.

Aufgaben

• Assist in troubleshooting basic IT issues and prepare laptops and devices for onboarding/offboarding.
• Support end users navigating self-service tools and standard IT procedures.
• Assist with stock handling, asset pickup/return, and device preparation for onboarding/offboarding.
• Support warranty processes by gathering information and preparing devices.
• Maintain IT equipment in meeting rooms and shared spaces, ensuring systems operate correctly.
• Update documentation related to device preparation and OSS procedures and report issues to the team.
• Participate in special projects such as relocations, office setups, infrastructure setup, and meeting room preparation.

Kenntnisse

English proficiency

German proficiency

Communication

Problem solving

Attention to detail

Team collaboration

Ausbildung

EFZ in IT / computer science / engineering

Jobbeschreibung

Job Description:

The opportunity

Join our collaborative OSS team and support daily IT operations close to the business. You ensure employees have reliable devices and a smooth digital workplace experience. In this hands‑on role, you learn how to troubleshoot technical issues and prepare essential IT equipment. You work closely with end users and gain valuable insights into how IT drives productivity. Throughout the 12 months internship, experienced colleagues support your growth and development.

How you'll make an impact

• Assist in troubleshooting basic IT issues, prepare laptops and other devices so they are ready for use by new or existing employees
• Support end users navigating self‑service tools and standard IT procedures
• Assistwith stock handling, asset pickup/return, and device preparation for onboarding/offboarding
• Support warranty processes by gathering information and preparing devices
• Help maintain IT equipment in meeting rooms and shared office spaces, ensuring systems operate correctly
• Update documentation related to device preparation and OSS procedures and report issues to the team.
• Be engaged in special projects where you make impact (relocating, changing office set‑up, set up infrastructure, set‑up of the meeting rooms)
• Be engaged in special on‑site projects, such as office relocations, changes to office layouts, infrastructure setup, and preparation or reconfiguration of meeting rooms, contributing directly to how the workplace functions

Your background

• Currently studying at a university or technical school (EFZ) in IT, computer science, engineering, or a related field
• Comfortable working with people and with following established procedures and you are passionate about making things better
• Basic understanding of computer hardware and operating systems
• Eager to learn and develop technical skills in a hands‑on environment
• Strong problem‑solving mindset and good attention to detail
• Good communication skills in English and German

More about us

We are a technology‑driven company with a strong focus on innovation, continuous improvement, and sustainable manufacturing. We offer flexible working conditions, dedicated mentorship, and a supportive, inclusive environment where you can grow personally and professionally – empowering you to thrive while balancing life and work. Non‑EU/EFTA citizens, please note that an official university certificate showing that an internship is a mandatory part of your studies is required.

Accessibility and reasonable accommodation

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision‑making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.

Background Screening and Security Checks

As part of the hiring process, Hitachi Energy conducts pre‑employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.

For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security‑sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.

The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.