Internship Business Development & Customer Success B2B SaaS

Spacewise; Zürich; Híbrido; CHF 17 000 - 26 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Startup environment

Flat hierarchies

Zurich office

Flexible hours

Remote work option

Cross-functional exposure

Learning & development

Resumo da oferta

Spacewise in Zurich is seeking an enthusiastic intern for our Business Development & Customer Success team. You will support CEO and Sales on Swiss and international initiatives, onboard clients, grow platform adoption, and assist with day-to-day CS activities.

You’ll develop market insights, prepare presentations for the Board, and gain exposure to marketing, product, and sales operations in a fast-paced proptech startup. Fluency in German and English is expected.

Qualificações

• Bachelor’s degree in a relevant field.
• Experience in online sector preferred.
• German native with English fluency.

Responsabilidades

• Support CEO and Sales on new business initiatives across Switzerland and abroad.
• Onboard new clients, drive platform adoption, identify expansion opportunities.
• Provide high-quality customer support and troubleshoot issues.
• Assist with Business Development, Account Management, and day-to-day Customer Success tasks.
• Contribute to strategic projects and refine internal processes.
• Prepare presentations and data-driven reports for the Board and partners.
• Conduct market research on Retail and Real Estate to support pitches.

Conhecimentos

Drive & Mindset

German (native)

English (fluent)

Customer-centric

Formação académica

Bachelor’s degree in Business Administration/Marketing/Law

Descrição da oferta de emprego

Join the Future of Retail with Spacewise!

Spacewise is an innovative proptech startup headquartered in Zurich, transforming the way commercial landlords manage, market, and rent their spaces online with a cutting‑edge property marketing and leasing platform. We also operate the leading marketplace for pop‑up and promotional spaces.

Join the Future of Retail with Spacewise!

Spacewise is an innovative proptech startup headquartered in Zurich, transforming the way commercial landlords manage, market, and rent their spaces online with a cutting‑edge property marketing and leasing platform. We also operate the leading marketplace for pop‑up and promotional spaces.

We enable brands to easily discover, evaluate, and book the ideal locations for activations, events, and pop‑ups. At the same time, we empower landlords with intuitive tools to manage their portfolios efficiently. Trusted by major players such as Migros, Coop, Swiss Post, and Wincasa, Spacewise supports activations for some of the world’s most recognized brands.

Are you passionate about Retail, Real Estate, Marketing, and Live Communication? If so, our internship in Business Development & Customer Success could be the perfect fit for you!

Tasks

• Strategic Support: Work directly with the CEO and Sales team on new business initiatives and customer projects across Switzerland and abroad.
• Client Onboarding & Growth: Support the Customer Success team in onboarding new clients, driving platform adoption, and identifying expansion opportunities within existing accounts.
• Customer Support: Serve as a reliable point of contact, providing high-quality service and troubleshooting support to ensure client satisfaction.
• Core Operations: Actively support Business Development, Account Management, and day‑to‑day Customer Success activities.
• Strategic Projects: Contribute to high‑level strategic initiatives and help refine internal processes.
• Communication & Reporting: Prepare professional presentations and data‑driven reports for the Board of Directors, clients, and partners.
• Market Intelligence: Conduct research on market trends in Retail and Real Estate to support sales pitches and business cases.

Requirements

You are highly organised, detail‑oriented, and enjoy turning plans into action. Ideally, you bring:

• Drive & Mindset: You are highly motivated, thrive in fast‑paced environments, and love diving into new tools and topics.
• Customer‑Centric: You enjoy interacting with clients, possess strong empathy for user needs, and are confident communicating over the phone.
• Tech‑Savvy: You are digitally native, solution‑oriented, and not afraid to tackle complex technical or operational problems.
• Experience: You have initial practical experience in the online sector, ideally in Customer Service, Sales, or Project Management.
• Education: You hold a relevant Bachelor’s degree (e.g., Business Administration, Marketing, or Law).
• Languages: You are a native German speaker with fluency in English. Proficiency in French is a strong plus.

Benefits

• A fast‑growing startup environment where execution has a visible impact
• A young, motivated team with flat hierarchies
• A beautiful office in Zurich Seefeld, close to the lake
• Flexible working hours and location
• Option to work remotely
• Broad exposure to marketing, product, and sales operations
• Continuous learning and development through hands‑on ownership