Insurance Client Operations Specialist

Aon plc; Zürich; Sur place; CHF 65 000 - 90 000; Plein temps

Résumé du poste

Aon plc in Zurich is seeking a Client Service Specialist (80–100%) to join the In Field Operations team. You will manage high-volume, structured tasks ensuring policy and master data are correct and up to date, while maintaining quality and precision in a fast-paced environment.

Fluency in English is required; German is strongly preferred and French is a plus. The role emphasizes ownership, independence and the ability to learn new systems quickly in a Swiss insurance context.

Qualifications

• Completed commercial apprenticeship.
• Several years of experience in an operational, administrative or data entry role, ideally in an insurance environment.
• Strong attention to detail and a structured, methodical way of working.
• Proficient in Microsoft Office; comfortable picking up new systems quickly.

Responsabilités

• Independently process policy onboardings, offboardings and mutations accurately and on time.
• Handle high volumes of structured, recurring operational tasks with care and consistency.
• Identify and flag data inconsistencies or gaps to the team leader and colleagues, helping drive their resolution.
• Collaborate to document processes and workflows, ensuring they are clear and up to date, and support onboarding of new colleagues.
• Contribute to continuous improvement and digitalization initiatives from day-to-day operations.
• Live a culture of operational excellence through thorough, precise execution and ownership.

Connaissances

Fluent English

German preferred

French nice to have

Formation

Commercial apprenticeship

Outils

Microsoft Office

Description du poste

Aon plc in Zurich is seeking a Client Service Specialist (80–100%) to join the In Field Operations team. You will manage high-volume, structured tasks ensuring policy and master data are correct and up to date, while maintaining quality and precision in a fast-paced environment.

Fluency in English is required; German is strongly preferred and French is a plus. The role emphasizes ownership, independence and the ability to learn new systems quickly in a Swiss insurance context.