HRIS Product Owner: Lead Workday LIGO Services

Cagi; Genf; Hybrid; CHF 111.000 - 126.000; Vollzeit

Zusammenfassung

MSF OCG in Geneva seeks an experienced HRIS Product Owner for the LIGO/Workday service delivery, governance and roadmap. You will lead the RUN team, manage budgets, align with HR transformation and ensure continuous improvement and user-centered design across global stakeholders.

You will collaborate with IT, HR, and external providers, drive capacity planning, and shape the future operating model while upholding MSF values and ensuring service continuity in a humanitarian context.

Qualifikationen

• Significant understanding of MSF, and/ or humanitarian settings constraints and operations centred service orientation mindset.
• Significant experience in HRIS service delivery, product ownership, application management or HR transformation, ideally with Workday or another integrated HRIS.
• Strong understanding of HR processes, HR operating models, digital HR services and post-go-live / RUN environments.
• Experience leading multidisciplinary teams across business, functional, technical, support, user experience and adoption roles.
• Experience in roadmap management, backlog prioritisation, stakeholder arbitration, activity planning, budget monitoring and resource management.
• Good understanding of IT service management, application governance, integrations, data governance, security principles and multi-entity/shared system environments.
• English and French are the working languages of MSF Switzerland.
• HRIS service delivery and product ownership.
• Team leadership, coordination and capacity building.
• Activity planning, budget management and resource planning.
• Prioritisation, decision-making and stakeholder arbitration.
• Strong communication, facilitation, documentation and synthesis skills.

Aufgaben

• Act as Product Owner for LIGO from an OCG perspective, managing the roadmap and backlog in line with HR strategic priorities, user needs, operational requirements and shared tenant constraints.
• Prioritise system evolutions, enhancements and corrective actions based on business value, service impact, feasibility, risks, resources and budget.
• Ensure continuity, stability and quality of LIGO services across support, incident management, service requests, functional administration, integrations, releases, enhancements and continuous improvement.
• Coordinate with HR stakeholders, user groups, IT, TMA (Tierce Maintenance Applicative) providers, global LIGO roles and other partners to ensure effective delivery and resolution of issues.
• Ensure that user experience, adoption and change management are embedded in the design, delivery and evolution of LIGO services.
• Oversee communication, training, user support, feedback collection and adoption activities to improve effective use of LIGO by HR teams, managers and employees.
• Promote reliable, consistent and usable HR data, ensuring that data quality, reporting and downstream impacts are considered in system changes.
• Support simplification, harmonisation, automation and improvement of HR processes through LIGO.
• Monitor service performance, user feedback, recurring issues and improvement opportunities, and translate them into concrete actions.

Kenntnisse

HRIS service delivery

Product ownership

Workday experience

HR transformation

Team leadership

Stakeholder management

Data governance

IT service management

English and French language skills

Tools

Workday

TMA (Tierce Maintenance Applicative)

Jobbeschreibung

MSF OCG in Geneva seeks an experienced HRIS Product Owner for the LIGO/Workday service delivery, governance and roadmap. You will lead the RUN team, manage budgets, align with HR transformation and ensure continuous improvement and user-centered design across global stakeholders.

You will collaborate with IT, HR, and external providers, drive capacity planning, and shape the future operating model while upholding MSF values and ensuring service continuity in a humanitarian context.