Housekeeping Runner Attendant - Six Senses Crans Montana

Six Senses Crans-Montana; Chermignon; On-site; CHF 42,000 - 52,000; Full time

Job summary

Six Senses Crans-Montana in Switzerland seeks a Runner Attendant to support housekeeping and deliver exceptional guest experiences. You will handle linen, maintain par levels, assist the Room Attendant, and ensure all supplies and equipment are kept in proper condition.

You will promptly respond to guest requests and follow brand initiatives to uphold standards of sustainability and hospitality. You will communicate fluently in English and French, possess a hospitality background, and be

Qualifications

• High school diploma or equivalent and at least 2 years’ experience in a similar hotel operational setting.
• Technical skills include MS Office - Word, Excel, PowerPoint and Outlook; familiarity with POS and PMS platforms.
• Fluent in English and French and hold a European or Swiss passport.

Responsibilities

• Responsible for collecting soiled linen and replacing areas with processed linen.
• Ensure par level of linen is monitored daily.
• Collect required stock supplies for shift.
• Support Room Attendant if needed.
• Ensure supplies and cleaning equipment are in good condition and stored properly.
• Deliver guest requests for additional linen promptly.
• Return lost and found items to Laundry Supervisor and complete forms.
• Report equipment failure or damages to Supervisor.
• Handle guest requests and refer issues to Supervisor.
• Assist guests in resort emergency evacuation and medical procedures.
• Maintain high hygiene and sanitation standards across areas.
• Work in an ecology-friendly manner to reduce energy and supplies.
• Attend meetings and training as required by supervisors.
• Adhere to Six Senses guidelines and standards; meet performance benchmarks.
• Adhere to LQA standards and guest feedback.
• Perform any additional tasks given by supervision.

Skills

MS Office

English language proficiency

French language proficiency

Education

High school diploma or equivalent

Hospitality diploma/degree (preferred)

Tools

POS systems

PMS platforms

Job description

As Runner Attendant, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.

Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.

Duties and Responsibilities

• Responsible for collecting soiled linen and replacing areas with processed linen.

• Ensure par level of linen is monitored daily.

• Collect required stock supplies for shift.

• Support Room Attendant if needed

• Ensure all supplies and cleaning equipment are in good working condition and stored in proper locations.

• Ensure that guest requests for additional linen are delivered promptly.

• Return any lost and found items to the Laundry Supervisor and complete required forms.

• Report equipment failure, damage to furnishings or missing items to Supervisor.

• Handle guest requests and immediately refer issues and feedback to Supervisor.

• Provide assistance to guests in all resort emergency evacuation and medical procedures.

• Maintain a high standard of hygiene and sanitation throughout all areas.

• Behave in an ecology friendly manner, help to reduce the amount of energy and cleaning supplies.

• Attend meetings and training as required by supervisors.

• Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.

• Strictly adhere to LQA standards and guest comments.

• Perform any additional tasks given to me by supervisor/management.

Qualifications

• High school diploma or equivalent and at least 2 years’ experience in a similar hotel operational setting. Hospitality diploma/degree from a recognized hospitality school is preferred.

• Technical skills include MS Office - Word, Excel, PowerPoint and Outlook. I am also familiar with various hotel systems including POS and PMS platforms. I have good knowledge of laundry operations, washing and cleaning procedures.

• Fluent in English & French

• European or Swiss passport