Guest Experience Runner: Housekeeping & Linen Support

Six Senses Crans-Montana; Chermignon; On-site; CHF 42,000 - 52,000; Full time

Job summary

Six Senses Crans-Montana in Switzerland seeks a Runner Attendant to support housekeeping and deliver exceptional guest experiences. You will handle linen, maintain par levels, assist the Room Attendant, and ensure all supplies and equipment are kept in proper condition.

You will promptly respond to guest requests and follow brand initiatives to uphold standards of sustainability and hospitality. You will communicate fluently in English and French, possess a hospitality background, and be

Qualifications

• High school diploma or equivalent and at least 2 years’ experience in a similar hotel operational setting.
• Technical skills include MS Office - Word, Excel, PowerPoint and Outlook; familiarity with POS and PMS platforms.
• Fluent in English and French and hold a European or Swiss passport.

Responsibilities

• Responsible for collecting soiled linen and replacing areas with processed linen.
• Ensure par level of linen is monitored daily.
• Collect required stock supplies for shift.
• Support Room Attendant if needed.
• Ensure supplies and cleaning equipment are in good condition and stored properly.
• Deliver guest requests for additional linen promptly.
• Return lost and found items to Laundry Supervisor and complete forms.
• Report equipment failure or damages to Supervisor.
• Handle guest requests and refer issues to Supervisor.
• Assist guests in resort emergency evacuation and medical procedures.
• Maintain high hygiene and sanitation standards across areas.
• Work in an ecology-friendly manner to reduce energy and supplies.
• Attend meetings and training as required by supervisors.
• Adhere to Six Senses guidelines and standards; meet performance benchmarks.
• Adhere to LQA standards and guest feedback.
• Perform any additional tasks given by supervision.

Skills

MS Office

English language proficiency

French language proficiency

Education

High school diploma or equivalent

Hospitality diploma/degree (preferred)

Tools

POS systems

PMS platforms

Job description

Six Senses Crans-Montana in Switzerland seeks a Runner Attendant to support housekeeping and deliver exceptional guest experiences. You will handle linen, maintain par levels, assist the Room Attendant, and ensure all supplies and equipment are kept in proper condition.

You will promptly respond to guest requests and follow brand initiatives to uphold standards of sustainability and hospitality. You will communicate fluently in English and French, possess a hospitality background, and be