Housekeeper - Private Chalet Promenade

Ultima Collection; Gstaad; Vor Ort; CHF 90.000 - 115.000; Vollzeit

Zusammenfassung

Ultima Collection in Gstaad seeks a seasoned Housekeeping Manager to lead the Rooms Division within our luxury chalet complex. You will supervise the Room Attendants, ensure impeccable cleanliness of all suites and public areas, and coordinate with other departments to deliver exceptional guest experiences.

The ideal candidate holds a Hospitality Management degree, speaks French and English fluently, and demonstrates outstanding organizational and interpersonal skills, with a passion for

Qualifikationen

• Degree in Hospitality Management or equivalent.
• Fluent French and English; additional language is a plus.
• Strong interpersonal and communication skills.

Aufgaben

• Supervise a team of Room Attendants.
• Ensure the cleanliness and maintenance of all suites, residences, and public areas.
• Coordinate and monitor the work of the Room Attendants.
• Conduct inspections for arrivals and departures, ensuring standards.
• Manage housekeeping equipment, linen, inventories, carts, and minibars.
• Train the Housekeeping team on policies, procedures and service standards.
• Handle unexpected situations promptly and professionally.
• Ensure the highest level of guest satisfaction.
• Coordinate Housekeeping with other hotel departments.

Kenntnisse

Fluent in French

Fluent in English

Interpersonal skills

Organizational skills

Ausbildung

Degree in Hospitality Management

Jobbeschreibung

About Us

Ultima Promenade Gstaad is an expansive eight-bedroom chalet, once belonging to Prince Karim Aga Khan IV, inviting groups of up to 20 to experience a new benchmark of Alpine luxury. Completely reimagined, the property now includes two spacious living rooms, a state of-the-art kitchen, private cinema and spa. The expert in-house team is on hand to create truly one-off experiences from hiking and heliskiing to lavish feasts prepared by a private chef.

About Us

Ultima Promenade Gstaad is an expansive eight-bedroom chalet, once belonging to Prince Karim Aga Khan IV, inviting groups of up to 20 to experience a new benchmark of Alpine luxury. Completely reimagined, the property now includes two spacious living rooms, a state of-the-art kitchen, private cinema and spa. The expert in-house team is on hand to create truly one-off experiences from hiking and heliskiing to lavish feasts prepared by a private chef.

Mission

• Supervise a team of Room Attendants.
• Ensure the impeccable cleanliness and maintenance of all suites, residences, and public areas throughout the property.
• Coordinate and monitor the work of the Room Attendants.
• Conduct inspections of suites and residences for both arrivals and departures, ensuring cleanliness, guest amenities, VIP setups, and compliance with the property's standards.
• Manage housekeeping equipment, linen, inventories, housekeeping carts, and minibars.
• Train the Housekeeping team on the property's policies, procedures, and service standards.
• Handle unexpected situations promptly, professionally, and efficiently.
• Ensure the highest level of guest satisfaction.
• Coordinate Housekeeping operations with the hotel's other departments.

Profile

• Degree in Hospitality Management with a specialization in Rooms Division or Accommodation Management.
• Proven experience in a similar position within the luxury hospitality industry.
• Fluent in French and English; a third language is an asset.
• Excellent general knowledge, with outstanding interpersonal and communication skills.
• Highly organized, dynamic, and detail-oriented.
• Exceptional attention to detail and ability to work independently.
• Thorough understanding of the expectations and requirements of a high-end clientele.
• Ability to prioritize tasks and respond efficiently to urgent guest requests.
• Versatile, flexible, and fully committed to delivering exceptional guest service.

Référence de l'offre : l8ko1dq68t