Hotel Connectivity Lead: Channel Managers & Switches

SmartRecruiters, Inc.; Chiasso; Hybrid; CHF 90.000 - 120.000; Vollzeit

Benefits dieser Stelle

Flexible start and end times

Remote work according to local laws

Travel industry discounts

Training on internal platform

Volunteer days

Snacks / beverages at offices

Zusammenfassung

lastminute.com N.V. is seeking a Hotel Connectivity Specialist to bridge Global Hotel with channel managers and switches. You will work hands-on on ARI flows, content mapping, and connectivity protocols, shaping technical and commercial outcomes without being a software engineer.

You will collaborate with Product, Engineering, and partners across Europe and Asia, ensuring content quality and availability while improving operational efficiency.

Qualifikationen

• 4+ years hands-on experience with hotel connectivity and channel managers.
• Deep practical understanding of ARI flows, booking delivery and content mapping.
• Familiarity with connectivity protocols XML/JSON, push/pull.
• Ability to read API documentation and translate into business cases.
• Exposure to GDS, OTA integrations or property management systems.
• Basic SQL and data literacy to support impact analysis.

Aufgaben

• Act as subject-matter expert on channel manager and switch connectivity.
• Engage technical partners to understand capabilities and roadmaps.
• Read and interpret partner API docs to assess fit with needs.
• Identify gaps affecting quality, availability, or efficiency.
• Diagnose connectivity issues and determine root causes.
• Translate findings into clear business cases for upgrades or onboarding.
• Support commercial conversations requiring technical depth.
• Coordinate with Product and Engineering across Europe and Asia.

Kenntnisse

Hotel connectivity

Channel manager integration

API documentation reading

SQL & data literacy

Commercial awareness

Communication skills

GDS integrations

OTA integrations

AI knowledge

Tools

SiteMinder

D-EDGE

Cloudbeds

RateGain

DerbySoft

Availpro

Jobbeschreibung

lastminute.com N.V. is seeking a Hotel Connectivity Specialist to bridge Global Hotel with channel managers and switches. You will work hands-on on ARI flows, content mapping, and connectivity protocols, shaping technical and commercial outcomes without being a software engineer.

You will collaborate with Product, Engineering, and partners across Europe and Asia, ensuring content quality and availability while improving operational efficiency.