HEAD OF RETAIL OPERATIONS SWISS MARKET 100%

TieTalent; Biel; Vor Ort; CHF 100’000 - 130’000; Vollzeit

Zusammenfassung

A leading Swiss watchmaker is seeking a Head of Retail Operations for their Swiss market. The role involves supervising 20 stores, managing a significant team, optimizing processes, and ensuring budget and sales targets are met. Ideal candidates will have retail management experience, strong negotiation skills, and proficiency in multiple languages.

Leistungen

Flexible working hours

30 days of annual leave

Contribution to health insurance costs

First class pension fund

Training and development plan

Paid language courses

Subsidized on-site canteen

Product discounts

Wellness benefits and fitness programs

Unique work environment

Qualifikationen

• Several years of experience in a similar management position in retail.
• Ability to communicate in German, French, and English fluently.
• Experience in the fashion/lifestyle sector preferred.

Aufgaben

• Supervise operations of 20 stores and lead the team of ~130 employees.
• Manage turnover, budget, and sales indicators for each store.
• Develop processes and conduct regular store visits.

Kenntnisse

Analytical thinking

Negotiation skills

Customer-oriented

Ausbildung

Higher business education

Jobbeschreibung

About

HEAD OF RETAIL OPERATIONS SWISS MARKET 100% The company Swatch, launched in 1983 by Nicolas G. Hayek, is a leading Swiss watchmaker and one of the world's most popular brands. The first Swatch watches surprised everyone with their revolutionary concept, creative design and provocative spirit. Today Swatch continues to innovate and surprise with new models, collections and special editions. Right from the start, Swatch connected with art and artists, and Swatch watches remain a prominent canvas for artists from a broad range of disciplines.

In order to reinforce the Swiss Market Department at its Headquarters in Biel/Bienne, Switzerland, SWATCH Ltd. is currently recruiting a

HEAD OF RETAIL OPERATIONS SWISS MARKET 100% Job description In this role, you will supervise the operations of 20 stores, and you will lead the Business Development Managers and the back-office team, currently around 130 employees. You represent Swatch Retail, act as an entrepreneur and are responsible for the entire organization and management of Retail.

The Scope Of Duties Includes The Following Activities

Responsibility and control for the turnover, budget and sales indicators, including setting targets for each store

Optimisation and development of processes and structures

Analysis and preparation of reports and statistics to monitor the development of the distribution network

Human resources Management, support and motivation of ~9 employees (direct reports)

Assistance with the recruitment of management staff

Intervention at the POS in case of problems with personnel (with HR and Retail Area Managers)

Responsibility for the stock and inventory of the stores

Regular Store Visits in the market

Control of marketing expenses, cooperation in the implementation/planning of marketing activities inside and outside the stores

Management and further development of the Retail Trainer and assistance in expanding and optimising the internal development program

Distribution network expansion: all administrative and organizational work related to the renovation and opening of new Swatch Stores + Pop-Up Stores (including the preparation of business plans, budgeting, planning, etc.)

Supervision and negotiation of contracts for the stores

Together with the Retail Development & Visual Merchandising team, supervise the projects related to this team (store renovations, VM Guidelines, etc)

Profile Requirements Of The Profile

You are a retail specialist with a higher business education and several years of experience in a similar management position in retail (preferably in the fashion/lifestyle sector).

We are looking for a dynamic and innovative personality who can adapt quickly to various tasks and situations thanks to quick perception and high social competence. Due to your organisational talent and flexibility, you will remain calm, pragmatic and solution-oriented even in hectic situations.

Requirements

As an enthusiastic and communicative role model, you will encourage and motivate your team to achieve the targets and objectives together. Results and customer-oriented, you have a strong business flair, analytical thinking and strong negotiation skills. Professional requirements Languages You have an impeccable command of German and French and a fluent command of English (Italian would be an advantage). Company address Your new employer:

At Swatch we don't do boring. We thrive on innovation and infuse our pioneering and adventurous spirit into everything we do. As such we operate in a fast-paced and dynamic environment that values creativity, teamwork and openness. We want our people to feel inspired to bring their best and authentic self to work and actively seek to create an environment that prioritizes diversity, equity and inclusion and where individuals feel heard and appreciated.

Work And Holidays

We strongly believe that happy and healthy employees are the key to success. That is why we offer attractive benefits including:

Flexible 40 working hours / week

30 days of annual leave

Health Insurance / Pension Fund

Contribution to health insurance costs

First class pension fund

Maternity/Paternity

Extended maternity leave

Family allowances beyond legal requirements

Further Training

Training and development plan

Paid language courses

Mobility

Unique and modern buildings and outdoor facilities

Convenient location and access via public transport

Free underground parking and access to bike sharing

F&b

Subsidized on-site canteen and food trucks

Free coffee and tea

Other

Product discounts

Wellness benefits and fitness programs

Fun workplace events

Contact If you feel this challenging opportunity meets your profile and expectations, please click on the APPLY link to send us your CV.

SWATCH Ltd.

Human Resources

Nicolas G. Hayek Strasse 1

CH - 2502 Biel/Bienne

jid5974767ade jit0728ade

• Biel/Bienne, Berne, Switzerland
  
  

Languages

• English