Head of ParkGuard

ParkGuard Solutions GmbH; Zürich; Hybrid; CHF 120,000 - 170,000; Full time

Benefits offered by this job

Company vehicle

Smartphone

Full equipment

Leadership training

Job summary

ParkGuard Solutions GmbH in Zürich, Switzerland, seeks a Head of ParkGuard to scale our on-site enforcement team across German-speaking Switzerland and support our growth into Germany. You will lead the team, plan deployments and ensure quality and documentation.

You will recruit, onboard and train ParkGuards, own metrics for coverage and dispute rates, and act as the primary client contact on-site. A leadership role with real impact and Swiss parking law training provided.

Qualifications

• Leadership experience in field services, security, facility management or logistics.
• Experience with shift and deployment planning for distributed teams.
• Excellent German; English an advantage.
• A calm, credible presence in conflict situations.
• Category B driving licence.
• Digital confidence: app-based reporting, dashboards, Excel.

Responsibilities

• Lead and develop the ParkGuard team across German-speaking Switzerland
• Plan deployments, routes and control windows across all sites
• Recruit, onboard and continuously train new ParkGuards
• Safeguard quality: documentation, photo evidence, deadlines and escalations
• Act as the point of contact for clients on all on-site enforcement matters
• Own the metrics for coverage, enforcement quality and dispute rate

Skills

Leadership experience

Shift planning

German language

Digital reporting

Conflict management

Tools

Excel

Dashboards

Job description

# Head of ParkGuardLead and scale our parking enforcement team, and keep quality high on every site.Apply now## About the role---You own day-to-day enforcement operations: the team, the schedule, the quality. You always know who is where, and you make sure every piece of documentation would hold up in court. We keep growing: new sites across Switzerland, plus our launch in Germany. You build the team that has to carry that growth.## Responsibilities---* Lead and develop the ParkGuard team across German-speaking Switzerland* Plan deployments, routes and control windows across all sites* Recruit, onboard and continuously train new ParkGuards* Safeguard quality: documentation, photo evidence, deadlines and escalations* Act as the point of contact for clients on all on-site enforcement matters* Own the metrics for coverage, enforcement quality and dispute rate## Requirements---* Leadership experience in field services, security, facility management or logistics* Experience with shift and deployment planning for distributed teams* Excellent German; English an advantage* A calm, credible presence in conflict situations* Category B driving licence* Digital confidence: app-based reporting, dashboards, Excel## What we offer---* A leadership role with real room to shape things from day one* Fixed annual salary plus a bonus on team metrics* Company vehicle, smartphone and full equipment* Training in leadership and Swiss parking law* Direct collaboration with the management team* The chance to build a team that grows with the company## Apply as Head of ParkGuard.Tell us a bit about yourself and upload your CV. We'll get back to you as soon as possible.