Global Product Support Engineer 80 - 100% (f/m/d)

hitachi; Wettingen; On-site; CHF 90,000 - 135,000; Full time

Job summary

Hitachi Energy Ltd. is seeking an R&D Engineer in Wettingen, Switzerland, to join our Global Product Support Team for the Grid Components portfolio.

You will develop innovative solutions, ensure compliance with design rules, and collaborate with R&D centers, Product Management, Quality, and Supply Chain across a global matrix organization. You will also maintain supplier quality, contribute to process improvements, and manage technical documentation throughout the product lifecycle.

Qualifications

• Degree in Mechanical Engineering or Electrical Engineering or related field.
• Fluency in English; German basics preferred or willingness to learn.
• Experience in matrix organizations and cross‑functional collaboration.
• Proficiency with CAD tools and PLM/SAP systems.
• Willingness to travel up to 20% for audits and site visits.

Responsibilities

• Elaborate innovative product solutions following standards and internal processes.
• Lead or contribute to R&D and GPS projects, driving process improvements.
• Collaborate with global R&D, GPS, Product Management, Quality, Supply Chain, Operations and Sales in a matrix organization.
• Support investigation and resolution of technical and quality-related issues.
• Perform internal factory audits worldwide and ensure supplier and component quality.
• Create, maintain, and release technical documentation (schematics, calculations, drawings, BOMs, configurators, work instructions).
• Maintain Product Master data in PLM (Windchill) and ERP (SAP) systems; support lifecycle changes.

Skills

Analytical skills

Communication skills

Teamwork

Project management

Education

Mechanical Engineering

Electrical Engineering

Tools

Creo

AutoCAD

Windchill

SAP

Job description

Location: Wettingen, Aargau, Switzerland

Job ID: R0148380

Date Posted: 2026-10-20

Company Name: HITACHI ENERGY LTD

Profession (Job Category): Engineering & Science

Job Schedule: Full time

Remote: No

Job Description

The opportunity

We are seeking a highly skilled R&D Engineer to join our team. In this role, you will contribute to our Global Product Support Team for our global Grid Components portfolio, and contribute to our future reliable and sustainable power grid. Your technical expertise will be crucial in elaborating innovative product solutions, ensuring they adhere to industry standards, design rules, and internal processes. You will also play a central role in maintaining the quality of suppliers and parts, collaborating closely with various departments within Hitachi Energy, including R&D Centers, Product Management, Quality, Supply Chain Management, Operations, and Sales.

How you'll make an impact

• Elaborate innovative product solutions following standards, design rules, guidelines, and internal processes
• Lead and/or contribute to R&D and GPS projects, including process implementation and continuous process improvement initiatives
• Collaborate with global R&D and GPS teams, as well as Product Management, Supply Chain Management, Quality and Operations in a global matrix organization
• Support the investigation and resolution of technical and quality-related issues
• Perform internal factory audits worldwide
• Ensure the quality of suppliers, production locations, and components
• Create, maintain, and release technical documentation, including schematic designs, calculations, drawings, parts lists, configurators, and work instructions
• Maintain product master data in PLM (Windchill) and ERP (SAP) systems
• Support change management activities throughout the product lifecycle

Your background

• Degree in Mechanical Engineering, Electrical Engineering, or a related, with first experience working in a matrix organization and collaborating with cross-functional stakeholders
• Proficiency in CAD (Creo, AutoCAD), PLM (Windchill), and/or SAP systems
• Strong teamwork skills with the ability to work independently.
• Project management experience is a plus
• Openness to new challenges and a keen interest in learning and professional development
• Excellent analytical and communication skills
• Willingness to travel globally (up to 20%) for factory audits and collaboration across production sites
• Fluency in English; basic German skills are preferred, or a willingness to learn German

More about us

We believe great work thrives in an environment where people feel genuinely supported and fairly rewarded. Our benefits are designed to create real value for every individual - fueling engagement, performance, and growth. By prioritizing well‑being, we build a workplace where personal and organizational success grow together.

Accessibility and reasonable accommodation

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.

Background Screening and Security Checks

As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.

For certain roles-particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions-additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.

The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable