Global Head of Direct-to-Consumer (DTC) E-Commerce

Logitech; Lausanne; Hybrid; CHF 150’000 - 200’000; Vollzeit

Zusammenfassung

A leading technology company in Lausanne is seeking a Global Head of Direct-to-Consumer E-Commerce. This key leadership role involves driving online revenue growth and enhancing digital customer experiences. The ideal candidate has over 10 years of senior leadership experience in global e-commerce and extensive P&L management. Join a diverse team committed to innovative practices in a hybrid work environment.

Leistungen

Comprehensive benefits packages

Flexible work environment

Support for wellbeing

Qualifikationen

• 10+ years of senior leadership experience in global e-commerce.
• Proven track record of scaling e-commerce businesses.
• Extensive P&L management experience.

Aufgaben

• Define and implement global e-commerce strategy.
• Ownership of Logitech.com’s P&L.
• Lead global digital marketing efforts.
• Champion the online customer journey.
• Ensure compliance with regulations.

Kenntnisse

Strategic & Analytical Thinking

Technical Expertise

Digital Commerce, Marketing and Operational Excellence

Leadership & Communication

Customer-Centric Approach

Ausbildung

Bachelor’s degree in Business, Marketing, Information Technology

Jobbeschreibung

Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.

The Role:

The Global Head of Direct-to-Consumer (DTC) E-Commerce is a key leadership role responsible for the vision, strategy, and execution of Logitech’s global e-commerce business. This role focuses on driving online revenue growth, enhancing digital customer experiences, and expanding the company’s direct-to-consumer and B2B online presence. The ideal candidate is a visionary leader with deep expertise in digital commerce, marketing, and technology; with a proven track record of driving e-commerce growth; capable of inspiring and managing a global team and working across business groups and functions; all in a competitive, fast-paced environment.

This role reports to Logitech’s global Chief Commercial Officer. It is based in one of our European offices; and requires significant travel (2-3 times a month within Europe, 3-4 a year beyond Europe).

Your Contribution:

Strategic Leadership: Define and implement a global e-commerce strategy aligned with Logitech’s business objectives, covering revenue, market share growth, and brand development. Identify new markets, products, and innovative growth strategies.

P&L Responsibility: Ownership of Logitech.com’s profit and loss (P&L), including sales forecasting, budgeting, marketing, and financial analysis to ensure profitable and sustainable growth.

Technology: Thought leadership and collaboration with Logitech’s Digital Office to implement state of the art e-commerce technologies and tools (e.g., product experience management, AI-driven personalization) to improve efficiency and the customer experience.

Supply Chain & Operations: Thought leadership and collaboration with Logitech’s SC team to optimize inventory management, order fulfillment, and supply chain optimization to meet demand and enhance operational efficiency.

Customer & User Experience (CX/UX): Champion the online customer journey, from site navigation to post-purchase support, ensuring a seamless, engaging, and mobile-responsive experience.

Data & Analytics: Use data insights and analytics to monitor KPIs, understand customer behavior, inform strategic decisions, and continuously improve performance.

Digital Marketing: Lead global digital marketing efforts to drive traffic and conversion for Logitech.com, including LLMO Search, email marketing, social media, paid advertising, and affiliate programs.

Regulatory Compliance: Ensure adherence to global regulations, data privacy laws, and security standards to protect customers and company assets.

Team Leadership: Build, lead, and mentor a high-performing, globally distributed team, fostering collaboration, data-driven decision-making, and continuous improvement.

Cross-Functional Collaboration: Partner with Logitech’s regional teams, Business Groups, Digital Office, Supply Chain/Operations, Marketing COE and other teams to ensure alignment on omnichannel strategies and operational excellence.

Your Qualifications and Skills:

Experience:

• 10+ years of senior leadership experience in global e-commerce.
• Proven track record of scaling e-commerce businesses and driving significant online revenue growth.
• Extensive P&L management experience.
  
  

Key Skills:

• Strategic & Analytical Thinking: Ability to interpret data and translate insights into actionable strategies.
• Technical Expertise: Strong knowledge of e-commerce platforms, web technologies, and AI-driven personalization.
• Digital Commerce, Marketing and Operational Excellence: Proficiency in optimizing commercial, operational and digital campaign plans for maximum ROI across channels.
• Leadership & Communication: Proven ability to inspire and manage diverse teams across different countries, with strong interpersonal and executive communication skills.
• Customer-Centric Approach: Commitment to creating exceptional customer experiences and understanding customer needs.
  
  

Education: Bachelor’s degree in Business, Marketing, Information Technology, or related field. Advanced degrees (e.g., MBA) are a plus.

Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.

Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don’t meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you!

We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can’t wait to tell you more about them being that there are too many to list here and they vary based on location.

All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at [phone] for assistance and we will get back to you as soon as possible.