Global Customer Ops & Logistics Manager - Remote

K-Recruiting GmbH; Switzerland; Remote; CHF 90,000 - 150,000; Full time

Job summary

K-Recruiting GmbH is seeking an International Customer Operations & Logistics Manager to optimize services for trials and support cross-border deployments. You will lead operations, logistics, and order-management initiatives across markets, collaborating with country teams and IT to ensure compliant, scalable processes.

Applicants should have fluent English, strong RLT operations knowledge, and experience with D365/SAP and Power Apps.

Qualifications

• Fluent English required.
• Strong knowledge of RLT customer operations, logistics, order management and SOP environments.
• Experience with ERP systems (D365, SAP) and MS 365 tools is preferred.

Responsibilities

• Enhance international customer services capabilities across trials and markets.
• Coordinate with country teams, supply chain, manufacturing, quality and IT.
• Develop SOPs, role-based training, and KPI improvement roadmaps.

Skills

Fluent English

RLT operations

Logistics management

Order management

Cross-functional delivery

Microsoft 365

D365

SAP/LDC

Tools

D365

SAP

Power Apps

UTR

Microsoft 365 tools

Job description

K-Recruiting GmbH is seeking an International Customer Operations & Logistics Manager to optimize services for trials and support cross-border deployments. You will lead operations, logistics, and order-management initiatives across markets, collaborating with country teams and IT to ensure compliant, scalable processes.

Applicants should have fluent English, strong RLT operations knowledge, and experience with D365/SAP and Power Apps.