Global Client Data & Insights Leader

C220 Vacheron Constantin; Plan-les-Ouates; Vor Ort; CHF 120.000 - 160.000; Vollzeit

Zusammenfassung

Vacheron Constantin, headquartered in Geneva, seeks a Client Data & Insights Manager to drive global client engagement through data governance, performance monitoring and cross-functional collaboration.

You will translate insights into action plans, develop dashboards, manage client segmentation, ensure data quality, and support CRM excellence across markets. Fluency in English and French is required; Salesforce experience is a plus. Plan-les-Ouates, Switzerland.

Qualifikationen

• Experience in client analytics, CRM or data-driven environments.
• Understanding of CRM ecosystems (Salesforce a plus).
• Ability to work in a complex, international matrix organization with precision.

Aufgaben

• Track and analyze KPIs to monitor performance across markets.
• Translate insights into data-driven action plans.
• Support markets in implementing client development strategies based on insights.
• Develop and maintain dashboards for retail teams and top management.
• Supervise client segmentation and scoring methodologies.
• Ensure data governance and compliance.
• Collaborate with Regions, Marketing, Retail, Commercial and stakeholders to fuel growth.

Kenntnisse

Client analytics

CRM systems

Cross-functional collaboration

English & French

Tools

Salesforce

Jobbeschreibung

Vacheron Constantin, headquartered in Geneva, seeks a Client Data & Insights Manager to drive global client engagement through data governance, performance monitoring and cross-functional collaboration.

You will translate insights into action plans, develop dashboards, manage client segmentation, ensure data quality, and support CRM excellence across markets. Fluency in English and French is required; Salesforce experience is a plus. Plan-les-Ouates, Switzerland.