Global Client Data & Insights Leader

Vacheron Constantin; Plan-les-Ouates; Vor Ort; CHF 150.000 - 190.000; Vollzeit

Zusammenfassung

Vacheron Constantin, headquartered in Geneva, invites applications for a Client Data & Insights Manager based in Plan-les-Ouates, CDI. You will shape the global client engagement strategy through data governance, performance monitoring, and cross-functional collaboration.

You will transform client data into actionable insights to drive business growth, client development, and CRM excellence across markets, working with Regions, Marketing, Retail, and Commercial teams in a complex international

Qualifikationen

• Experience in client analytics, CRM, or data-driven environments.
• Knowledge of CRM ecosystems (Salesforce is a plus) and data quality principles.
• Ability to operate in an international matrix organization with precision.

Aufgaben

• Track KPIs to monitor performance across markets and support client engagement growth
• Translate business insights into data-driven action plans
• Support markets in implementing client development strategies based on insights
• Develop and maintain dashboards for retail teams and top management
• Supervise client segmentation and scoring methodologies
• Ensure data governance and compliance
• Collaborate with Regions, Marketing, Retail, Commercial, CS and maison stakeholders to fuel growth
• Promote best practice sharing across markets

Kenntnisse

Client analytics

CRM systems

Data-driven decision making

Cross-functional collaboration

English & French communication

Tools

Salesforce

Database management

Jobbeschreibung

Vacheron Constantin, headquartered in Geneva, invites applications for a Client Data & Insights Manager based in Plan-les-Ouates, CDI. You will shape the global client engagement strategy through data governance, performance monitoring, and cross-functional collaboration.

You will transform client data into actionable insights to drive business growth, client development, and CRM excellence across markets, working with Regions, Marketing, Retail, and Commercial teams in a complex international