Global CAPA & Escalation Senior Director

8525-Cilag GmbH International Legal Entity; Schaffhausen; On-site; CHF 150,000 - 190,000; Full time

Job summary

Johnson & Johnson in Schaffhausen, Switzerland, is seeking a Senior Director of CAPA and Escalations to lead a global quality strategy spanning CAPA, issue management, and escalation processes across the organization. You will partner with R&D, Regulatory, and Operations to ensure timely investigations, robust CAPA implementation, and ongoing quality improvements.

The role requires a Bachelor's in a scientific field and 15+ years in QMS with leadership, with strong English communication and

Qualifications

• Bachelor’s Degree in a relevant scientific or technical field.
• 15+ years in Quality Management Systems and CAPA.
• Experience leading global quality teams and governance.
• Strong knowledge of GMP and regulatory requirements.

Responsibilities

• Lead CAPA, escalation, and issue management globally.
• Drive continuous improvement of QMS across regions.
• Oversee investigation improvement initiatives with partners.

Skills

CAPA leadership

Quality Systems

Regulatory compliance

GxP knowledge

Change management

Strategic thinking

Leadership

Stakeholder management

Project management

English fluency

Education

Bachelor’s Degree in a relevant scientific or technical field

Job description

Johnson & Johnson in Schaffhausen, Switzerland, is seeking a Senior Director of CAPA and Escalations to lead a global quality strategy spanning CAPA, issue management, and escalation processes across the organization. You will partner with R&D, Regulatory, and Operations to ensure timely investigations, robust CAPA implementation, and ongoing quality improvements.

The role requires a Bachelor's in a scientific field and 15+ years in QMS with leadership, with strong English communication and