German Technical Support in Greece - Relocation support

Teleperformance; Neuenburg; Vor Ort; CHF 30’000 - 80’000; Vollzeit

Zusammenfassung

Join a leading global company as a German-Speaking Customer Expert in Greece! You will engage with customers and ensure satisfaction while enjoying relocation support and numerous perks. This role offers a competitive salary, professional growth opportunities, and a vibrant working environment that fosters diversity.

Leistungen

Relocation support covering flight and accommodation

Competitive salary with extra bonuses

Health care benefits

Free Greek language courses

Training by certified instructors

Opportunities for professional growth

Special events and community initiatives

Great working environment

Qualifikationen

• Fluent in German and very good in English.
• Exceptional communication and problem-solving skills.
• Experience in customer service is a plus.

Aufgaben

• Communicate with customers via phone, chat & e-mail.
• Track and follow cases to ensure they are closed timely.
• Maintain high customer satisfaction.

Kenntnisse

Fluency in German

Communication skills in English

Exceptional communication & soft skills

Problem-solving skills

Computer knowledge / tech savviness

Multitasking ability

Team player

Jobbeschreibung

Are you a fluent German speaker, with great communication skills in English? Join our German-Speaking Customer Experts team In Greece

TP in Greece connects customers with the world’s top brands for more than 30 years. With a team of 12,000 people from 110+ nationalities, we proudly represent the leading global businesses -such as Microsoft, Canon, Netflix- providing Customer Care, Sales & Technical Support services, as well as Content Moderation for Social Media.

Take a step forward and enhance your career by working with us for the most well-known brands in the world.

A new career journey begins at the click of the “Apply for this job” button. Just push it!

What you will do :

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring :

• Fluency in German
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge / tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer :

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation,support with the house searching process(-all at no cost to you-)
• Competitive monthly salary + 2 extra salaries per year
• Referral Program : Bring your friends and receive great bonuses!
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas
• Work for a Great Place to Work-Certified Company that fosters diversity

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.

Find out more!

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