German Customer Care in Greece - Relocation support

Teleperformance; Uster; Remote; CHF 30’000 - 80’000; Vollzeit

Zusammenfassung

A leading customer service company seeks fluent German speakers for their team in Greece. The role involves customer communication via phone, chat, and email, ensuring high satisfaction levels. Candidates should possess exceptional communication and problem-solving skills and be tech-savvy. The company offers support for relocation, a competitive salary, and development opportunities in a diverse work environment.

Leistungen

Relocation support

Competitive salary + bonuses

Health care benefits

Free online Greek language courses

Professional growth opportunities

Social responsibility initiatives

Qualifikationen

• Fluent in German and very good in English.
• Exceptional communication and problem-solving skills are required.
• Tech-savvy and resourceful, able to multitask.

Aufgaben

• Communicate with customers via phone, chat & email.
• Track and follow cases to ensure timely closure.
• Maintain high customer satisfaction for major brands.
• Provide strong professional relationships with empathy.
• Work towards targets set by clients and internal goals.

Kenntnisse

Fluency in German

Communication skills in English

Exceptional communication & soft skills

Problem-solving skills

Tech savviness

Ability to multitask

Jobbeschreibung

Overview

Are you a fluent German speaker, with great communication skills in English? Join our German-Speaking Customer Experts team In Greece

TP in Greece connects customers with the world’s top brands for more than 30 years. With a team of 12,000 people from 110+ nationalities, we proudly represent the leading global businesses -such as Microsoft, Canon, Netflix- providing Customer Care, Sales & Technical Support services, as well as Content Moderation for Social Media.

Take a step forward and enhance your career by working with us for the most well-known brands in the world.

A new career journey begins at the click of the “Apply for this job” button. Just push it!

Responsibilities

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

Qualifications

• Fluency in German
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge / tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process - all at no cost to you -)
• Competitive monthly salary + 2 extra salaries per year
• Referral Program : Bring your friends and receive great bonuses!
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas
• Work for a Great Place to Work-Certified Company that fosters diversity

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.

Find out more!

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