German Customer Care in Greece - Relocation support

Teleperformance; Frauenfeld; Remote; CHF 30’000 - 80’000; Vollzeit

Zusammenfassung

A leading global customer service provider is looking for fluent German speakers to join their team as Customer Experts in Greece. This role involves communicating with customers, providing support, and maintaining high satisfaction. The company offers relocation assistance, a competitive salary, and various development opportunities within a diverse work environment.

Leistungen

Complete relocation support

Competitive monthly salary + 2 extra salaries per year

Health care benefits

Professional growth opportunities

Free online Greek language courses

Qualifikationen

• Ability to thrive as a team player in a fast-paced environment.
• Maintain high customer satisfaction while representing a major brand.
• Communicate with customers via phone, chat, and email.

Aufgaben

• Track and follow cases to ensure timely closure.
• Work towards targets set by client and internal goals.
• Provide and maintain strong, professional relationships with partners.

Kenntnisse

Fluency in German

Very good communication skills in English

Exceptional communication & soft skills

Problem-solving skills

Computer knowledge / tech savviness

Resourceful and able to multitask

Jobbeschreibung

Overview

Are you a fluent German speaker, with great communication skills in English? Join our German-Speaking Customer Experts team in Greece

TP in Greece connects customers with the world’s top brands for more than 30 years. With a team of 12,000 people from 110+ nationalities, we proudly represent the leading global businesses - such as Microsoft, Canon, Netflix - providing Customer Care, Sales & Technical Support services, as well as Content Moderation for Social Media.

Take a step forward and enhance your career by working with us for the most well-known brands in the world.

A new career journey begins at the click of the “Apply for this job” button. Just push it!

What you will do

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they close in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring

• Fluency in German
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge / tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process - all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year
• Referral Program : Bring your friends and receive great bonuses!
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas
• Work for a Great Place to Work-Certified Company that fosters diversity

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.

Find out more!

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