Geneva Luxury Store Manager — Omnichannel Leadership

Bulgari; Genf; On-site; CHF 120,000 - 180,000; Full time

Benefits offered by this job

Onboarding program

Multicultural environment

Pension & health insurance

Meal benefits

Training programs

Job summary

Bulgari in Geneva is seeking a Store Manager to lead our flagship boutique on Rue du Rhône. As Brand ambassador, you maximize the brand image, client experience and store productivity across sales, operations and after-sales services for high-end jewelry, watches and accessories.

Reporting to the Managing Director Switzerland, you will inspire and manage a nine-person team, deliver outstanding client service, develop staff, and ensure operational excellence across all client touchpoints, while

Qualifications

• 10 years' experience in a similar high-end luxury boutique.
• Strong knowledge of marketing, media and merchandising.
• Proven networking skills to grow client portfolios.
• Proficient with Microsoft Office and other systems.
• Fluency in English and French; Italian or German is a plus.

Responsibilities

• Lead a nine-person team to deliver exceptional client experience.
• Maximize brand image, sales and store productivity across sales, operations and after-sales.
• Recruit, coach and develop staff to meet sales and productivity targets.
• Coordinate with Digital, Merchandising, VM and Client Development to align objectives.
• Ensure omnichannel clienteling and flawless store operations.

Skills

Store management

Luxury retail

Team leadership

Client relationship

Sales techniques

Multilingual

Tools

Microsoft Office

CRM systems

POS systems

Job description

Bulgari in Geneva is seeking a Store Manager to lead our flagship boutique on Rue du Rhône. As Brand ambassador, you maximize the brand image, client experience and store productivity across sales, operations and after-sales services for high-end jewelry, watches and accessories.

Reporting to the Managing Director Switzerland, you will inspire and manage a nine-person team, deliver outstanding client service, develop staff, and ensure operational excellence across all client touchpoints, while