Front Office Relationship / Administrative Assistant (Mexico)– BSISA

Santander Chile; Genf; Vor Ort; CHF 60’000 - 90’000; Vollzeit

Zusammenfassung

A leading financial institution seeks a dynamic banking support professional in Switzerland. The successful candidate will assist the Front Office team by managing customer service tasks, compliance matters, and operational support while collaborating with various departments. Strong organizational skills and a pro-active attitude are essential.

Qualifikationen

• 1-4 years of relevant experience in financial and banking industry.
• Strong technical knowledge in Banking, Business Administration and Finance.
• Fluent in Spanish and English; French is a plus.

Aufgaben

• Assist the FO team in daily business tasks.
• Provide administrative support for banking relationships.
• Collaborate with various departments including Legal & Compliance.

Kenntnisse

Customer service

Operations

Compliance

Problem-solving

Planning and organizational skills

Ausbildung

Bachelor's degree

Tools

Office tools

Jobbeschreibung

Country: Switzerland

Responsibilities:

Assist the FO team of Banco Santander International S.A. in the daily business as usual. You will be giving support on service tasks in a well-organized and timely way, learning about the needs of the bankers and the clients. You will be doing of the following tasks:

Customer service, helping on:

• Provide administrative support in opening banking relationships, including dealing with Legal & Compliance matters
• Monitoring progress of tasks and ensure proper follow-up
• Checking balance positions, loans, transfers, etc.
• Addressing request for payment instructions
• Process applications and inquiries related to Credit/Debit Cards
  
  

Operations and Back Office, supporting on:

• Ensure close collaboration with various departments including Onboarding, Legal & Compliance, Credit, Payments and back office.
• Monitoring and verifying that all the transactions requested have been completed/processed by the operations department.
• FX transactions and wire transfers management
• New accounts and Updates
• Prepare documentation and assistance to Bankers and other members of Front Office Team.
  
  

Profile

• Formal Academic Education: i.e. bachelor’s degree
• 1-4 years of relevant experience in financial and banking industry in the following fields: customer service, operations, compliance, back office, dealing with internal and external clients, preparation of reports and customer visits.
• Strong technical knowledge in Banking, Business Administration and Finance
• Software: good use of Office tools.
• Good planning and organizational skills/problem-solving approach.
• Dynamic, pro-active, and capable of completing tasks in an independent manner.
• Adaptable, personable team player with “can-do” attitude and great interpersonal skills.
• Teamwork and team spirit focused.
• Eager to learn.
  
  

Languages

• Languages: Fluent in Spanish and English (written and spoken). French will be highly valued.
  
  

Requirements

• Resident in Switzerland or available to relocate