Front Office Agent Langstrasse (f/m/d)

25hours Hotels; Zürich; On-site; CHF 60,000 - 75,000; Full time

Benefits offered by this job

4‑day work week (full-time)

Employee stay benefits (free nights)

Public transport allowance

Staff discounts worldwide

Open to part-time adjustments

Staff parties and events

Job summary

25hours Hotel Zürich Langstrasse invites a guest‑focused Front Office professional to join their reception team. You will help guests feel welcome from check‑in to check‑out, keeping calm during peak times and ensuring a smooth arrival process.

The role emphasizes hospitality expertise, German and English fluency, and a willingness to adapt, with a 4‑day workweek and opportunities for staff perks across the 25hours network.

Qualifications

• You've completed hospitality training, gained some professional experience at the front office, and speak fluent German and English.
• You can inspire your fellow staff just as you can inspire your guests. On top of this, you know your way around town and always have tips for partying up your sleeve.

Responsibilities

• At the reception, you’ll make sure that guests aren’t just contented, but enthusiastic.
• You’ll always keep your cool – even when all the guests turn up to check in at the same time.
• You’ll make sure things run smoothly when guests arrive at the hotel reception.
• You’ll get everything ready for the shift, and round it off with the Front Office fully cleaned up.

Skills

Fluent German

Fluent English

Education

Hospitality training

Job description

Company Description

From check-in to “See you again”: our team at the 25hours Hotel Zürich Langstrasse reception ensures guests are happy from their first moment there till their last. We’re looking forward to welcoming you to the Front Office team!

Come As Your Are & Show How You Care...

• in a 4 day week.

Enjoy 3 days off every week and the opportunity to organize your free time more flexibly!

Job Description

How does your working day look like...

• At the reception, you’ll make sure that guests aren’t just contented, but enthusiastic
• You’ll always keep your cool – even when all the guests turn up to check in at the same time
• You’ll make sure things run smoothly when guests arrive at the hotel reception
• You’ll get everything ready for the shift, and round it off with the Front Office fully cleaned up

Qualifications

Your personality counts more than your CV...

• You've completed hospitality training, gained some professional experience at the front office, and speak fluent German and English. Additional languages are advantageous.
• You can inspire your fellow staff just as you can inspire your guests. On top of this, you know your way around town and always have tips for partying up your sleeve
• You’re a doer – and even if you do it wrong sometimes, you openly admit it
• You’re not just bringing your abilities, but also your character

Additional Information

What`s in it for you...

• Only work 4 days the week as a full-time team member
• Get to know all the other 25hours Hotels and stay for free for a maximum of 10 nights per year as a employee
• Get an extra allowance for travelling by public transport and take advantage of fantastic offers from our cooperative partners!
• Take advantage of being a part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world
• Benefits from great offers from our numeros cooperations partners
• Reconcile your personal situation with work - we are open to parttime employments and other adjustments
• Be part of our hilarous staff parties and much more...