Front Office & Admin Lead — Flexible Hours

Viking; Basel; On-site; CHF 60,000 - 72,000; Full time

Benefits offered by this job

Modern workspace

Flexible working hours

Dynamic environment

Job summary

Viking is seeking a Reception & Office Administrator to ensure the front office runs smoothly for our international visitors and partners, and to assist the Executive Management with administrative duties.

You will co-manage the front office with a colleague, greet guests at the desk, direct visitors, handle calls and mail, arrange meetings, and support HR-related tasks according to Viking Cruises standards.

Qualifications

• Minimum 2 years in front desk/office admin role.
• Fluent in English and German, written and spoken.
• Proficient with MS Office and administrative tasks.
• Able to work independently and be guest-focused.
• Strong organizational and communication skills.
• Positive, neat, and team-oriented.

Responsibilities

• Supervise the entire front office area.
• Greet and direct international visitors and partners at the front desk.
• Answer, screen and forward incoming calls.
• Receive and sort daily mail, handle outgoing mail.
• Order office supplies and manage stock.
• Organize meeting rooms and assist with F&B setup for meetings.
• Coordinate travel and accommodations with preferred partners.
• Provide HR administrative support to the department.
• Maintain tidy public areas including the kitchens.
• Arrange deliveries and liaise with external contractors.
• Carry out other clerical duties for Executive Management.

Skills

English

German

Independent

Organized

Team player

Education

Hospitality education (hotel/tourism)

Tools

MS Office

Job description

Viking is seeking a Reception & Office Administrator to ensure the front office runs smoothly for our international visitors and partners, and to assist the Executive Management with administrative duties.

You will co-manage the front office with a colleague, greet guests at the desk, direct visitors, handle calls and mail, arrange meetings, and support HR-related tasks according to Viking Cruises standards.