Front Desk & Customer Experience Lead

Regus

Basel

Presencial

CHF 55 000 - 75 000

Tempo integral

Há 2 dias

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Resumo da oferta

Regus Basel is seeking a Front Desk & Customer Management professional to warmly greet customers in our Business Center in Basel, Switzerland and deliver exceptional service. You will support proactive customer retention and handle general reception tasks.

Your role includes coordinating events and daily center operations, maintaining Regus standards, and ensuring a professional appearance. Strong German/French and English skills are essential, along with MS Office 365 proficiency and a

Qualificações

High self-motivation and performance orientation.
Very good knowledge of German, French and English, both written and spoken.
Successfully completed vocational training; beginners welcome.
Strong communication and service-oriented mindset.

Responsabilidades

Greeting customers and guests in our Business Center.
Assist in proactive customer retention, satisfaction and resulting success within our business center.
Administrative and operational support for our customers with their requests.
General reception activities, such as processing incoming and outgoing mail, supervising the switchboard, and procuring office materials.
Organization/coordination of events and community events.
Center Management: quality management and compliance with Regus standards.
Coordinate daily cleaning and center maintenance activities.
Daily routines for opening and closing the business center.
Set up of our office and conference rooms.