Front Desk & Community Host | Customer Success & Events

zukunfts-jobs; Lausanne; Hybrid; CHF 50,000 - 75,000; Full time

Job summary

Regus Lausanne is seeking a Community Associate to welcome clients and guests, manage front desk operations, and support members in a dynamic business center. You will handle inquiries, assist retention efforts, and contribute to a friendly, professional environment.

The role requires strong language skills in German, French and English, plus a service-oriented mindset and proficiency with MS Office 365. Training opportunities and career growth are offered.

Qualifications

• Fluent in German/French and English, written and spoken.
• Completed vocational training; beginners welcome.
• Strong customer-service mindset and professional demeanor.

Responsibilities

• Greeting customers and guests in our Business Center.
• Assist in proactive customer retention, satisfaction and resulting success within our business center.
• Administrative and operational support for our customers with their requests
• General reception activities, such as processing incoming and outgoing mail, supervising the switchboard, and procuring office materials
• Organization/coordination of events and community events
• Quality management and compliance with our Regus standards
• Coordinate daily cleaning performance as well as required center maintenance activities.
• Daily routines for opening and closing the business center
• Set up of our office and conference rooms

Skills

German language

French language

English language

MS Office 365

Customer service

Communication skills

Diplomacy

Education

Vocational training

Tools

MS Office 365

Job description

Regus Lausanne is seeking a Community Associate to welcome clients and guests, manage front desk operations, and support members in a dynamic business center. You will handle inquiries, assist retention efforts, and contribute to a friendly, professional environment.

The role requires strong language skills in German, French and English, plus a service-oriented mindset and proficiency with MS Office 365. Training opportunities and career growth are offered.