Forward Deployed Engineer (FDE), Zurich

LumApps; Zürich; Vor Ort; CHF 120.000 - 180.000; Vollzeit

Benefits dieser Stelle

25 days annual leave

Pension plan

Team events

Zusammenfassung

LumApps in Zurich seeks a Forward Deployed Engineer to accelerate our AI‑Driven platform across enterprise environments. You will embed with customers, map data environments, and deploy AI Agents that plan, decide and act within our LumApps ecosystem.

This role sits at the intersection of engineering and customer impact, working with senior leadership to deliver ROI through APIs and integrations with SAP, Workday and ServiceNow, with travel typical for customer engagements.

Qualifikationen

• Degree in Computer Science or Information Technology.
• Strong bias for action in fast-paced environments.
• Full-stack fluency with frontend and backend API design.

Aufgaben

• Strategic Co-Innovation: Embed with customers to map complex data environments and identify high-friction workflows.
• Rapid Prototyping & Delivery: Build AI Agents and integrations using public APIs and LLMs.
• Enterprise Integration: Architect connectors to bridge LumApps AI with SAP, Workday, or ServiceNow.
• Field Feedback Loop: Contribute code and patterns to evolve the core platform and industry packs.
• Developer Evangelism: Create templates and tutorials to showcase best practices.

Kenntnisse

Node.js

TypeScript

Java

Python

React

API design

Ausbildung

Degree in Computer Science or Information Technology

Tools

SAP

Workday

ServiceNow

Jobbeschreibung

LumApps is now more than just an Employee Experience Platform — it is an AI-powered Employee Hub that supports companies in their digital transformation of communication, collaboration, and engagement with their customers, partners, and above all their employees.

Our platform is a proven leader in this dynamic market with a truly unique vision and product. It has been deployed by Fortune 500 clients around the world and is delivering meaningful business benefits. LumApps is identified as a leader in Gartner's Magic Quadrant for Intranet Packaged Solutions as well as in Intranets Forrester Wave, and regularly selected for the French Tech Next40/120 program.

In 2025, LumApps strengthened its leadership position by partnering with Beekeeper, a pioneer in frontline employee experience solutions. This strategic collaboration expands our reach and impact across all types of workers — from HQ to the frontline.

Our mission: To make people feel that they belong and have a purpose.

To create an environment where all employees are engaged and work together towards the same goal. Over 700 leading companies trust our solution to:

• Improve the productivity of their teams with our AI-powered Collaborative Experience Platform integrated with both Google and Microsoft collaborative suites
• Transform employees into real ambassadors of their company
• Make employees more efficient and better connected to their peers and relevant information, regardless of their location, with the tools and information they need at their fingertips
• Help companies reduce turnover, accelerate employee onboarding, better collaborate and share knowledge, and even improve their customer experiences

With a team of over 600 Lumies spread across 11 offices (Lyon, Paris, Lille, Sophia Antipolis, London, Barcelona, Hamburg, Austin, Tokyo, Zurich, Krakow), we support large enterprises all around the world. Over the past year, we have been driving an ambitious phase in our journey under the impulse of our new shareholder Bridgepoint, aimed at propelling us to become the clear leader in our market and shine worldwide in our industry. We are looking for individuals who are excited to actively participate in this transformation.

If these core values sound like you: "be bold, do amazing things", "say what you mean, do what you say", "one team, same mission", "always be evolving": apply now!

The Enterprise AI Challenge

While the market focuses on Generative AI prototypes, the true challenge for global enterprises lies in production and scale. Generic AI models often fail because they lack context and cannot securely access siloed enterprise data like ERPs, HRIS, or legacy systems.

LumApps AI is a high‑velocity initiative focused on solving this "Last Mile Integration" problem. We are the bridge between our core platform and customer value. We don’t just license a platform; we deploy top engineering talent to the front lines to ensure AI becomes a secure, deeply integrated, and scalable force multiplier for the modern workforce.

Missions

As a Forward Deployed Engineer (FDE), you are the tip of the spear for our most strategic initiative. You will solve hard technical truths on the ground, accelerating the adoption of our core AI technologies: Micro‑Apps and Agents.

You will sit at the intersection of engineering and customer impact, navigating technical constraints to deploy live, ROI-generating AI Agents within rapid cycles. This is a rare opportunity to accelerate your career by working with senior leadership and opening doors toward future roles as an architect, tech lead, or product manager.

Your Responsibilities

• Strategic Co‑Innovation: Embed with customers to map complex data environments and identify high‑friction business workflows, such as HR onboarding or IT support.
• Rapid Prototyping & Delivery: Build proof‑of‑concept AI Agents and integrations using public APIs, webhooks, and LLMs that plan, decide, and act within the LumApps ecosystem.
• Enterprise Integration: Architect the middleware and custom connectors required to bridge LumApps AI with systems such as SAP, Workday, or ServiceNow.
• Field Feedback Loop: Act as the vanguard for our Core R&D team. You will identify systemic integration patterns in the field and contribute code (PRs) to harden and evolve our core platform, as well as abstract your custom solutions into scalable, repeatable "Industry Vertical Packs."
• Developer Evangelism: Create "plug‑and‑play" integration templates, code snippets, and technical articles to showcase best practices and enable our broader ecosystem.

Skills

• Educational Background: A degree in Computer Science or Information Technology. We are excited to meet top graduates from leading institutions like ETH Zurich, Ecole Centrale Lyon or similar.
• Get‑it‑done Mindset: A strong bias for action and the ability to self‑prioritize in ambiguous, fast‑paced environments.
• Full‑Stack Fluency: Proficiency in Node.js, TypeScript, Java or Python. You should be comfortable with frontend frameworks like React and backend API design.
• Innovation Curiosity: A passion for emerging tech, specifically Generative AI, RAG architecture, AI Frameworks and Agentic workflows.
• Communication: Full professional proficiency in English with the ability to translate complex technical challenges into clear business outcomes for customers.
• Availability to Travel: Willingness to travel (approximately 2 weeks per quarter) to innovate directly with customers on‑site.

Bonus Points

• Consultant Mindset: Experience working directly with customers, understanding their needs and designing high‑value solutions to fulfill their expectations.
• Agile Experience: Experience working in Scrum environments.
• Security Knowledge: Understanding of enterprise identity frameworks like OIDC, OAuth 2.0 or SAML.

Why You’ll Love Working at LumApps

• 25 days of annual leave
• Pension Scheme Plan with 3 options to choose from
• Afterworks, team celebrations and seasonal parties

We aim to celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from candidates of all backgrounds, identities, and experiences.