EURO Front-Office Specialist

UEFA; Vaud; Hybrid; CHF 90.000 - 120.000; Vollzeit

Zusammenfassung

UEFA is seeking a Front-Office Specialist to serve as the sole contact for broadcast partners for unilateral services. The role provides first-level support and coordinates with internal UEFA stakeholders and the back-office to schedule services for a portfolio of clients at UEFA’s Nyon headquarters.

The position requires 3-5 years in a similar role, a Bachelor's degree, and English proficiency. The role is based in Nyon, with up to one day per week working from home, for a fixed-term period

Qualifikationen

• 3-5 years in a similar role
• Bachelor's in relevant field
• English proficiency (spoken and written)

Aufgaben

• Receiving broadcasters’ requests through the broadcaster booking system and processing them in accordance with procedures
• Managing and following up on all non-standard services requests
• Providing first-level support for broadcaster booking system issues
• Coordinating broadcasters’ needs with internal UEFA stakeholders
• Coordinating all broadcasters’ requests with the back-office team for allocation/scheduling
• Checking broadcasters' bookings for consistency
• Ensuring correct invoicing information for services booked

Kenntnisse

Communication

Stakeholder management

Multitasking

Broadcast systems

Scheduling tools

Ausbildung

Bachelor's degree

Tools

Broadcaster booking system

Scheduling software

Jobbeschreibung

Job information

Division/Unit: Marketing / Media Rights NTC

Contract type: Fixed-term

Location: Nyon (up to one day working from home per week)

Start date/ End date: 01.02.2027 – 31.07.2028

01.03.2027 – 31.07.2028

Application deadline: 05.09.2026

This role relates to UEFA EURO 2028 and is based at UEFA’s headquarters in Nyon, Switzerland. If you are looking for roles based in the UK and Ireland, please visit the UK & Ireland 2028 Limited careers page.

Main goal

The Front-Office Specialist is the sole point of contact for broadcast partners for all unilateral broadcast services. The role will provide first-level support to broadcast partners, in accordance with UEFA unilateral services management regulations and guidelines, and will work within a team that shares a portfolio of clients, with each specialist managing a specific group of broadcast partners.

Key Responsibilities

• Receiving broadcasters’ requests through the broadcaster booking system and processing them in accordance with stipulated procedures and standards
• Managing and following up on all non-standard services requests
• Providing first-level support for broadcaster booking system issues
• Coordinating broadcasters’ needs, requests and queries with relevant internal UEFA stakeholders
• Coordinating all broadcasters’ requests with the back-office team to allocate and/or schedule requested services, and with broadcast liaison offices at each venue for delivery
• Checking broadcasters' bookings for consistency
• Guaranteeing correct invoicing information for services booked and confirmed through the broadcaster booking system in accordance with stipulated procedures and standards

Requirements

Experience:

• 3-5 years of experience in a similar role

Education:

• Bachelor's in relevant field

Languages:

• English / Proficient

Other requirements:

• Relocation to Switzerland/France is expected
• Workflow tools, scheduling software, technical broadcast understanding
• Strong communication skills
• Ability to manage multiple priorities
• Stakeholder management
• Problem-solving and decision-making

UEFA welcomes applications from all, actively working to ensure that we are an inclusive employer that finds the best candidate for our positions, regardless of aspects such as sex, gender identification, disability, age, sexual orientation, religion, ethnicity or nationality.