EURO Event Communications & Digital Coordinator (H/F)

UEFA; Nyon; Hybrid; CHF 90.000 - 120.000; Vollzeit

Zusammenfassung

UEFA is seeking an Event Experience & Communications Coordinator in Nyon to contribute to the EURO 2028 app and fan-focused communications. You will work across UEFA ICT, UX/UI, and external suppliers to deliver a cutting-edge fan journey for tournament attendees, with content management across UEFA's mobile apps and website.

The role requires 1–3 years of digital product, content management, and project management experience, and fluency in English.

Qualifikationen

• 1–3 years experience with digital products, ideally with a focus on app and/or web products.
• 1–3 years digital content management experience.
• 1–3 years project management experience.
• Languages: Fluent in English; any additional European language is an asset.

Aufgaben

• Be the first point of contact for UEFA ICT, UX & UI designers and developers for the delivery of the EURO 2028 app event companion.
• Assess product requirements and functionalities based on fan needs, supporting their matchday journey through in-stadium experiences, travel, Host City discovery and UEFA Festival attendance.
• Follow the app product roadmap, monitoring progress to ensure the Event Comms team's desired service levels, budgets, timelines and key milestones are met.
• Work with operational stakeholders within UEFA and the local organiser to ensure solutions meet operational needs.
• Prepare and lead workshops, supplier meetings and presentations, while ensuring thorough follow-ups.
• Manage day-to-day content across UEFA's mobile apps and UEFA.com, ensuring content is published through the CMS and channels remain accurate and up to date.

Kenntnisse

Digital product experience

Content management

Project management

Fluent English

Tools

CMS

Jobbeschreibung

Job information

Division/Unit: UEFA Events SA / CEO OfficeContract type: Max-TermLocation: Nyon (WFH up to one day per week)Start date: 01/02/2027End date: 31/07/2028

Main goal

The mission of the Event Experience & Communications team is to create unforgettable fan experiences across UEFA’s club competitions and international tournaments. UEFA will take a cutting-edge approach to event communications at UEFA EURO 2028 in the UK & Ireland, with an industry leading offering on their mobile app and UEFA.com. Combining fan insight and the latest in digital technology, our focus is to deliver a personalised experience to all target groups attending matches or the Fan Festival at UEFA EURO 2028.The EURO Event Communications & Digital Coordinator will contribute to the design and functionality of the EURO 2028 app for tournament attendees, working closely with UEFA ICT, technical suppliers and operational stakeholders across UEFA and the UK&I. They will also support the Event Communications team with content management, copywriting and on-site communications.

Key responsibilities

Project Management Be the first point of contact for UEFA ICT, UX & UI designers and developers for the delivery of the EURO 2028 app event companionAssess product requirements and functionalities based on fan needs, supporting their matchday journey through in-stadium experiences, travel, Host City discovery and UEFA Festival attendance, while aligning with business objectives and operational requirementsFollow the app product roadmap, monitoring progress to ensure the Event Comms team's desired service levels, budgets, timelines and key milestones are metWork with operational stakeholders within UEFA and the local organiser to ensure solutions meet operational needsParticipate in at-desk and onsite testing at other UEFA events to ensure flawless functionalityPrepare and lead workshops, supplier meetings and presentations, while ensuring thorough follow-ups

Content Development & Management Manage day-to-day content across UEFA's mobile apps and UEFA.com, ensuring content is published through the CMS and channels remain accurate and up to dateCollaborate with internal and external stakeholders, including LOS, host cities and venues, to gather content for fans attending UEFA competitions and tournamentsWrite engaging, creative and accurate copy in line with UEFA style guides and tone of voice

Other Responsibilities Support dynamic communications on-site during competitions and matches

Requirements

• from 1 to 3 years experience of working with digital products, ideally with a focus on user experience for app and/or web products


• from 1 to 3 years digital content management experience


• from 1 to 3 years project management experience


• Languages: Fluent in English, any additional European language would be considered an asset


• Other requirements:Relocation to Switzerland/France is expectedDigitally savvy with a strong understanding of mobile apps, websites, industry standards and digital innovation best practicesPassionate about football and/or other sports, with a good understanding of fan needs and cultureMajor event operations experience, ideally within the sports or entertainment industry, would be beneficialCreative mindset with a proactive, problem-solving approachExcellent verbal and written communication skillsStrong attention to detail and commitment to accuracyAbility to multitask effectively and thrive in an international environmentStrong organisational and project management skills