Electrophysiology Clinical Support Specialist

8550-Johnson & Johnson AG Legal Entity

Zug

On-site

CHF 90,000 - 140,000

Full time

3 days ago
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Job summary

Johnson & Johnson MedTech Electrophysiology is recruiting a Clinical Support Specialist to provide expert technical and product advice and training to physicians, EP lab staff, technicians and administrators on JnJ systems and catheter equipment.

You will support electrophysiology interventions, collaborate with sales teams to drive objectives, maintain documentation, ensure compliance, and stay current with product instructions, troubleshooting, and clinical literature.

Qualifications

  • Bachelor’s or Master’s degree in a technical field (bio/engineering).
  • EP experience is a plus but not required.
  • Willingness to travel locally and internationally for congresses/trainings.

Responsibilities

  • Provide expert technical and product advice and training to physicians, EP lab staff, technicians and administrators regarding JnJ systems and catheter equipment.
  • Support electrophysiology interventions and coordinate with Territory/Account Managers to drive sales within the territory.
  • Maintain CRM data, manage account documentation, complaints, safety/compliance training, and adhere to company policies.
  • Stay current on product instructions for use, troubleshooting methods and relevant literature to support customers.

Skills

Account Management
Collaboration
Communication
Cultural Competence
Customer Centricity
Healthcare Trends
Issue Escalation
Market Knowledge
Market Research
OKRs
Organizing
Problem Solving
Sales
Sales Support
Solutions Selling
Sustainable Procurement
Vendor Selection

Education

Bachelor’s or Master’s degree in (bio)technical/(bio)engineer/Engineer

Tools

Word
Excel
PowerPoint
Outlook

Job description

Johnson & Johnson MedTech Electrophysiology is recruiting a Clinical Support Specialist to provide expert technical and product advice and training to physicians, EP lab staff, technicians and administrators on JnJ systems and catheter equipment.

You will support electrophysiology interventions, collaborate with sales teams to drive objectives, maintain documentation, ensure compliance, and stay current with product instructions, troubleshooting, and clinical literature.

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